Director, Social Services

Director, Social Services

Type of Position: Full time

Search Location(s): Brooklyn, NY

Position Overview:

The Director of Social Services will work closely with the Emergency Shelter Director, and VP of Supportive Housing and Services to oversee all clinical services. Shift: 9AM - 5PM. Varies. Weekly Hours: 37.5. FLSA Status: Exempt. Pay Range: $80,000-$85,000.

Position Requirements:

• Plan, organize, develop and direct the overall operation of the Social Services Department in accordance with OTDA, DHS and local standards, guidelines and regulations.
• Make recommendations on changes in policies and procedures to the Administration.
• Participate in the development and organization of policies and procedures for the implementation of medical, social and emotional needs of the residents.
• Participate in community planning related to the interest of the facility and the services and needs of the people served.
• Maintain necessary records and prepares regular and special reports as required.
• Engage in community outreach efforts to identify housing opportunities.
• Develop and maintain relationships with government partners, and supportive community-based organizations.
• Coordinating services with other agencies to ensure that clients receive the care they need.
• Serve as a resource to the shelters' social services department staff.
• Represent CP Unlimited at city and statewide coalitions, task forces and committees as necessary.
• Participate in monthly staff meetings, case conferences and training seminars as indicated by Shelter Director and/or VP of Supportive Housing and Services.
• Assist with reports and program evaluations.
• Perform other duties as assigned by the Shelter Director and/or VP of Supportive Housing and Services.
• Involve residents in planning Social Service program when possible.
• Available to work on-call and for 24-hour crisis intervention.
• Follow up on all Priority 1 DHS incidents as needed.
• Provide consultation to members of staff, community agencies etc in an effort to solve the needs and problems of residents.
• Offer regular weekly supervisory guidance and support to case managers to ensure optimal performance.
• Ability to review and complete DHS service plans (ILP) and other tasks in Cares.
• Develop and provide training sessions for the case management team on best practices for effective case management, addressing other training needs as required.
• Ensure the Social Services Department maintains adequate staffing coverage at all times.

Requirements:

• Master's degree in human services or related field.
• Minimum of five years of experience working with homeless population.
• Five years of experience in a supervisory role.
• Demonstrated sensitivity and experience with and/or knowledge of immigration and disenfranchised communities including individuals whom identify as lesbian, gay, bisexual, transgender, queer, and/or HIV-affected, and individuals with mental health issues.
• Excellent written and oral communication skills.
• Ability to develop strong linkages with city and community-based services in order to secure services timely for clients.
• Ability to be flexible with schedule as needed.
• Computer-literate and knowledge of Microsoft Office applications.
• Familiarity with CARES preferred.
• Bilingual English/Spanish preferred.

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