Director, Research Operations

Director Of Research Operations

Research & Evidence (R&E) is a multidisciplinary team comprising methodologists, analysts, and subject matter experts dedicated to producing actionable evidence that informs thought leadership, policy development, and programmatic decisions within the global health, education, and development sectors. R&E collaborates with governments, funders, and communities to support informed decision-making and advance strategic innovation at FHI 360 and beyond. The team adheres to rigorous research standards and ensures the ethical conduct of research.

Situated within the Programs and Research Group (PRG), we are currently seeking a strategic and accomplished Director of Research Operations to lead and enhance the operational delivery of global research initiatives across diverse technical domains. This position involves partnership with multiple teams throughout FHI 360, including Global Operations and Services (GOS) and Strategy and Resource Mobilization (SRM). The Director of Research Operations will ensure research projects are conducted efficiently, ethically, and in alignment with organizational objectives. We are looking for candidates with proven experience in managing complex research projects from an operational standpoint.

Key Responsibilities

• Lead operational strategy and execution for a diverse, multi-country research portfolio.
• Develop and implement systems to streamline research operations and mitigate risks.
• Oversee SOPs, compliance with GCP guidelines, and regulatory standards.
• Collaborate cross-functionally with Legal, Finance, HR, IT, and external stakeholders.
• Mentor mid-level managers and foster a culture of accountability and innovation.
• Manage vendor selection and performance oversight.
• Implement project management tools and dashboards to monitor progress.
• Conduct post-project reviews to inform future practices.

Qualifications

• Master's degree (or international equivalent) in Public Health, Social Sciences, Research Administration, or related field.
• Minimum 10 years of operations experience, with 5+ years in a leadership role.
• Proven experience managing complex, multi-country research portfolios.
• Strong knowledge of IRB processes, donor compliance, and international research regulations.
• Proficiency in Microsoft Office and project management software.
• Fluent in English.
• Experience in NGO or nonprofit research settings.
• Project Management certification preferred.

Skills & Attributes

• Strategic thinker with strong problem-solving and risk mitigation capabilities.
• Excellent leadership, negotiation, and stakeholder engagement skills.
• Ability to influence organizational decisions and drive innovation.
• Comfortable working in a dynamic, collaborative environment.

Technology Requirements

• Familiarity with Office 365, SharePoint, Teams/Zoom, and standard office equipment.

Work Environment

Typical office setting with regular use of computers and productivity tools. Must be able to remain stationary for extended periods.

Travel Requirement

5-10%

Salary

The expected US Based hiring salary range for this role is listed below. Candidates FHI 360 pay ranges represent national averages that vary by geographic location. When determining an offer amount, FHI 360 factors in multiple considerations, including but not limited to: relevant years of experience and education possessed by the applicant, internal equity, business sector, and budget. Base salary is only one component of our offer. FHI 360 contributes 7% of monthly base pay to a money purchase pension plan account. Additionally, all US based staff working full-time, which is calculated at 40 hours/week, receive 18 days of paid vacation per year, 12 sick days per year, and 11 holidays per year. Paid time off is reduced pro rata for employees working less than a full-time schedule.

US Based Hiring Salary Range: USD 120,000 - 160,000 annually

International hiring ranges will differ based on location