Custodial Services Supervisor

Custodial Services Supervisor

Position Summary: Reporting to the Director of Custodial Services, the Supervisor is responsible for delivering quality and reliable services to the academic and administrative units on campus.

Responsibilities:

• The Custodial Services Supervisor is responsible for developing priorities to realize departmental objectives and supports the programmatic and fiscal strategy for achieving departmental goals.
• Administers performance standards to meet the service expectations of a broad client base, monitors productivity measures to identify and track progress and customer satisfaction, and maintains effective communications with clients.
• Coordinates the development, implementation, and maintenance of programs, routines and schedules.
• Works closely with other CU Facilities staff members to ensure a well-coordinated effort to maximize the provision of complimentary services. Supports safety programs for the continual maintenance of a safe work place and a safety conscious staff.
• Directly supervises staff in the delivery of programs necessary to maintain facilities in the most efficient and effective manner. Participates in the hiring, training, evaluation, and termination of staff as required.
• Interprets the collective bargaining agreement and resolves issues that may arise.
• Evaluates and makes recommendations on equipment, supplies and procedures.
• Ensure that all activities and programs are accomplished in accordance with statutory requirements and regulatory guidelines. Performs other related duties as required.
• This position typically supervises the night/weekend shifts.

Minimum Qualifications:

• Bachelor's degree and/or its equivalent required.
• A minimum of 3-5 years of related experience including managing a unionized workforce required.
• Must have knowledge of cleaning commercial, facilities and buildings.
• Must have experience leading, directing and managing a minimum staff of 20.
• Computer literacy, strong knowledge of MS Office, and excellent oral and written communication skills required.

Preferred Qualifications:

• Experience in positions of increasing responsibility in custodial services or a related field within a large complex organization is preferred.

Equal Opportunity Employer / Disability / Veteran Columbia University is committed to the hiring of qualified local residents.