CMS Platform Publishing / Web & Digital Content Operations Manager

Cms Platform Publishing / Web & Digital Content Operations Manager

We are seeking a hands-on CMS Platform Publishing / Web & Digital Content Operations Manager to support and operate a large internal marketing platform used by thousands of global stakeholders. This role is a hybrid of CMS publishing, web operations, agency coordination, and technical workstream management. The ideal candidate is highly organized, fast-moving, and comfortable working across content, design, engineering, and analytics in a high-volume, fast-paced environment.

Responsibilities:

• Manage day-to-day operations of a large internal CMS platform with 300+ pages
• Perform hands-on content publishing, updates, and homepage refreshes
• Manage page templates, metadata, image optimization, versioning, and publishing workflows
• Track, prioritize, and manage bugs and feature requests
• Coordinate delivery with external development and design agencies
• Test and validate bug fixes, enhancements, and new feature releases
• Partner with analytics to ensure tags are firing correctly and data is accurate
• Support stakeholders across marketing, brand, comms, PR, and events teams
• Manage content lifecycle, including archiving and knowledge management
• Ensure platform stability, performance, and usability
• Balance urgent publishing requests with long-term platform optimization

Must-Have Skills:

• 7+ years of experience in CMS operations, web production, digital content operations, or web program management
• Hands-on experience working directly inside a CMS
• Strong experience with:
• Page templates
• Metadata
• Image optimization
• Versioning
• Publishing workflows
• Proven ability to manage:
• Bug tracking
• Feature launches
• QA and release validation
• Experience working with engineering and design teams
• Strong organizational skills with the ability to context-switch and reprioritize quickly
• Comfortable working in fast-paced, ambiguous environments
• Ability to work independently with minimal supervision

Desired:

• Experience working in Big Tech or enterprise-scale digital platforms
• Background in advertising agencies, news publishing, or large content platforms
• Knowledge management or content governance experience
• Familiarity with web analytics and tag management
• Experience supporting AI-ready content systems and structured content environments
• Experience working in matrixed global organizations

About US Tech Solutions:

US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com.