Clinical Operations Coordinator NEH

Clinical Operations Coordinator

Find your passion and purpose as a Clinical Operations Coordinator. Reimagine your career in corporate healthcare. As a professional, you know that what you do impacts you as much as our patients and their families, and at AccentCare, we are united in our relentless drive to reimagine care because we want to provide the service we would seek for our own families. We think it's really special to be a part of our patient's health journey and create incredible memories while providing world-class patient care.

Shift: Monday-Friday Hours: 9am – 5pm Salary: $21.00-$23.00 Office: Brooklyn, NY Offer Based on Years of Experience

Our Investment in You We are committed to offering comprehensive benefits and rewards to full-time employees who work over 30 hours per week and their families, including:

• Medical, dental, and vision coverage
• Paid time off and paid holidays
• Professional development
• Company-matching 401(k)
• Flexible spending and health savings accounts
• Company store credit for your first AccentCare-branded scrubs for patient-facing employees

Clinical Operations Coordinator Responsibilities:

• Create nursing schedules to ensure that all case openings, recertification visits and supervisory visits are done on a timely basis. Verify schedules with patients and nurses. Follow up and handle changes as needed. Cluster cases wherever possible.
• Track nursing documentation (assessments, supervision, medical reconciliation, emails from contracts, etc.) and follow up on any missing items. Ensure timely completion of documentation. Save documentation to the common drive, print it out and place it in the proper file, update the reports with any code changes (TALS, flood zone, falls program, etc.). Give any doctor's orders to the MD Coordinator. Check the OPS system to see if there are any re-starts, transfers, changed cases, emergency visits.
• Handle phone calls for nurses with case managers, physicians, other providers and/or family members to resolve patient issues (ie: inform doctor of new cases that have come to us). Check emails from OPS team, patient care coordinators.
• Provide translations when necessary. Follow up with contracts on any questions. File all information. Produce Nurse Productivity Report, based on points system, and submit to the QAPI department. Comply with applicable legal requirements, standards, policies and procedures including, but not limited to the Compliance Program: Code of Conduct, HIPAA and Documentation Standards.
• Maintain a commitment to the values and mission of AccentCare. Additional responsibilities as assigned by one's supervisor or other manager related to the position/department.

Why AccentCare? Be the Best Clinical Operations Coordinator You Can Be If you meet these qualifications, we want to meet you!

• 1 – 3 years of experience
• Must speak Spanish/English
• High school diploma or GED
• Fundamental working knowledge of concepts, practices and procedures and ability to apply in varied situations
• Able to organize the planning process and develop project schedules at a basic level

Come as you are. At AccentCare, our care is most compassionate when we empathize and engage with everyone, and we are at our best when we value diverse perspectives, foster open dialogue, and enact change. And we are stronger when each of us is empowered to grow, be our unique selves, and feel a sense of inclusion and belonging. AccentCare is proud of how we are building a culture and inclusive infrastructure to help elevate the voice of all our employees with a special focus on the underrepresented and marginalized. We offer equal employment opportunities regardless of a person's race, ethnicity, sex, sexual orientation, gender identity or expression, religion, national origin, color, creed, age, mental disability, physical disability, or any other protected classification.