Cashier / Front - of - house Supervisor (sales - focused)

Cashier / Supervisor

We are seeking a confident and customer-focused Cashier / Supervisor with sales experience to lead front-of-house operations, drive daily sales, and create an excellent guest experience. This role combines register accuracy, team leadership, and upselling skills to maximize revenue and ensure smooth daily operations.

Key Responsibilities:

• Operate POS system accurately for all transactions
• Supervise front counter staff and ensure smooth shift flow
• Drive sales through upselling, add-ons, and promotions
• Open and close registers; handle cash, deposits, and reports
• Handle customer concerns professionally and efficiently
• Train and coach cashiers on service standards and sales techniques
• Ensure lobby, counter, and beverage station are always clean and stocked
• Monitor product availability and communicate with BOH
• Enforce company policies, food safety, and customer service standards
• Support catering orders, vending and high-volume service periods

Sales & Leadership Focus:

• Actively promote daily specials, loyalty programs, and catering services
• Increase average ticket size through strategic suggestions
• Track basic sales performance and motivate the team
• Lead by example with professionalism and high energy

Requirements:

• Minimum 2 years of cashier and/or retail/restaurant sales experience
• Prior supervisory or shift-lead experience required
• Strong cash-handling and POS experience
• Excellent communication and conflict-resolution skills
• Ability to lead a team in a fast-paced environment
• Must be able to stand for long hours and lift up to 30 lbs
• Food Handler's Permit (or willingness to obtain within 30 days)

Skills & Qualities:

• Strong sales mindset
• Professional appearance & leadership presence
• Detail-oriented and highly organized
• Customer-first attitude
• Reliable, punctual, and accountable

Compensation & Perks:

• Competitive hourly pay + potential performance bonuses
• Growth into Assistant Manager
• Leadership training provided (when full-time)