Job Opportunity

***VETERANS ARE ENCOURAGED TO APPLY***

Responsibilities:

- Serve as the primary point of contact for a selected number of client accounts of limited complexity.

- Address and resolve routine operational and technical client inquiries, applying problem-solving skills based on experience and precedent.

- Provide clients with accurate information about BNY products and services within a limited scope of business lines and geographies.

- Escalate non-routine or complex issues to appropriate internal teams as needed.

Qualifications:

- Bachelor's degree or equivalent combination of education and experience.

- 0 to 3 years of work experience preferred, ideally in client services or an operational area.

- Strong communication skills and ability to deliver excellent client service.

- Basic understanding of BNY broader services and offerings is advantageous.

- Ability to work independently and as part of a team in a fast-paced environment.

Salary: $52,000

Associate, Client Service I - Remote