Account Manager, Ecommerce

Account Manager, Ecommerce Channel

The Account Manager, Ecommerce Channel plays a critical role in our online growth strategy for Wholesale. This requires the ability to manage a diverse portfolio of online pure players across our fashion and optical specialist segments, while aligning with overall business objectives. The Account Manager will be able to utilize the resources of internal teams such as operations, supply chain/planning, credit and IT to provide support to accounts. They will be able to leverage merchandising and analysis skills to drive sell-in and sell-out of brands. The Account Manager will develop a strategic partnership with their portfolio accounts that delivers on objectives in net sales, profitability, market share, and brand marketing.

Major Duties And Responsibilities

Planning & Budgeting:

• Partner with sales team to develop annual budgets and quarterly forecasts.
• Develop agendas and presentations for market meetings.

Product Assortment:

• Collaborate with accounts to optimize product assortment, including NPI selection and optimization of assortment based on sell-through data.
• Partner with Ecommerce Project Manager and Brand teams to structure opportunities for expansion.
• Support the sell-in and sell-through of brand items or collections strategic for brands.

Marketing & Promotional Strategy:

• Partner with accounts and marketing to identify opportunities that can deliver strong return on ad spend.
• Work with accounts to analyze sell-through to measure impact of marketing investments.

Planning & Inventory Management:

• Support buyers for fashion accounts with order writing to ensure consistent reorders and improve sell-through of brands.
• Use understanding of customer and assortment strategies place pre-procurements for NPI.
• Partner with accounts and supply chain to place procurements to ensure inventory availability through forecasting.

Communication:

• Communicates confidently, and professionally with clients and external partners. Tailors the message to each stakeholder's needs, ensuring clarity and alignment.
• Build strong, trust-based relationships that support long-term business growth.
• Communicate with cross-functional internal teams and convey client expectations, project priorities, and deadlines to ensure seamless execution.
• Communicates proactively with the manager, providing updates on client status, project progress, risks, and opportunities.

Basic Qualifications

5+ years' experience in sales, merchandising or ecommerce.

Preferred Qualifications

Digital Savvy: Has a proficient understanding of the shopper journey via both web and marketplace (Amazon). Understands how brands use marketing to acquire and retain consumers.

Analytical: Believe in data-driven decision making. Ready to roll up sleeves to understand the data and find opportunities.

Passionate: Belief in the power and integrity of our brands. Able to persist through roadblocks to get things done, leveraging network and internal/external relationships.

Strong communicator: Capable to craft clear and compelling presentations and communications.

Driven: Pushes self and others to find the path forward and does not give up until goals are achieved.

Solution-oriented to support fast decision-making.

Strong PC skills, including Excel, Word and PowerPoint.

Pay Range: $87,767.39-$145,992.00

Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.