Human Resources Quality Assurance Manager

Associate Staff Analyst

The NYC Department of Probation (DOP) is a world leader in working creatively and effectively engaging with people under court-mandated community supervision. Through innovative partnerships with people and organizations throughout New York City, DOP provides opportunities for those on probation to access services and opportunities that positively impact their life trajectory. The Department of Probation is recruiting one Associate Staff Analyst to function as a Human Resources (HR) Quality Assurance Manager. Under the direction of senior HR management, with very wide latitude for independent judgment and initiative the HR Quality Assurance Manager will:

• Manage all recruitment data control for OMB submissions, approvals and pending actions as well as track all personnel actions for the Department of Probation and submit NYCAPS error tickets as needed.
• Serves as the point of contact for all OMB requests for justification and follow ups as needed. Liaise with the OMB Task Force for review and approval of all new hire personnel actions.
• Ensure that personnel transactions and records are updated and accurate. Serve as a principal resource to key executive staff within the assigned area of responsibility.
• Assist HR management with both short and long-range planning for staffing needs to meet their operational goals and objectives within headcount and budgetary constraints.
• Respond to difficult and sensitive programmatic staff inquiries and complaints and assist with resolutions and alternative recommendations.
• Oversee the maintenance of the Department's organizational charts as well as keep track of agency staff attrition.
• Represent the Department at various recruitment events and career fairs.
• Assist with special projects as needed.
• Other duties as assigned.

Minimum Qualifications

1. A master's degree from an accredited college in economics, finance, accounting, business or public administration, public health, human resources management, management science, operations research, organizational behavior, industrial psychology, statistics, personnel administration, labor relations, psychology, sociology, human resources development, political science, urban studies or a Juris Doctor degree from an accredited law school, and one year of satisfactory full-time professional experience in one or a combination of the following: working with the budget of a large public or private concern in budget administration, accounting, economic or financial administration, or fiscal or economic research; in management or methods analysis, operations research, organizational research or program evaluation; in personnel or public administration, recruitment, position classification, personnel relations, labor relations, employee benefits, staff development, employment program planning/administration, labor market research, economic planning, social services program planning/evaluation, or fiscal management, or in a related area; or 2. A baccalaureate degree from an accredited college and three years of satisfactory full-time professional experience in the areas described in "1" above. 3.An associate degree or completion of 60 semester credits from an accredited college and five years of satisfactory full-time professional experience as described in "1" above. 4. A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization and seven years of satisfactory full-time professional experience as described in "1" above. 5.A combination of education and/or experience equivalent to "1", "2", "3", or "4" above. College education may be substituted for professional experience at the rate of 30 semester credits from an accredited college for one year of experience. However, all candidates must have a high school diploma and at least one year of experience as described in "1" above.

Preferred Skills

- Detail-oriented & high-level organizational skills. - The ability to exercise independent judgment & manage multiple priorities. - Ability to communicate effectively in verbal and written form. - Expertise in Excel, Word, PowerPoint, and other Microsoft programs. - Ability to compile reports and prepare presentations.

Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.