Housing Access Voucher Program (havp) Owner Services Specialist For The Division Of Tenant & Owner Resources

Community Associate

About the Agency: The New York City Department of Housing Preservation (HPD) promotes quality and affordability in the city's housing, and diversity and strength in the city's neighborhoods because every New Yorker deserves a safe, affordable place to live in a neighborhood they love. - We maintain building and resident safety and health - We create opportunities for New Yorkers through housing affordability - We engage New Yorkers to build and sustain neighborhood strength and diversity.

Your Team: The Office of Housing Access and Stability (HAS) is committed to ensuring fair, efficient, and transparent access to affordable housing. HAS provides subsidies, placement services, and tools that connect New Yorkers to affordable housing and ensures vulnerable households in subsidized housing have the support they need to be safely housed. HAS consists of the divisions of Housing Opportunity, Tenant and Owner Resources, Housing Stability, Budget and Program Operations, and Program Policy and Innovation.

Your Impact: The Housing Access Voucher Program (HAVP) is a New York State funded tenant-based rental subsidy program that supports low-income families and individuals who are homeless, facing eviction, or are at imminent risk of losing their housing due to domestic violence or hazardous living conditions. The program would be available to New Yorkers who may be ineligible for local or federal rental assistance programs. HAVP would help low-income New Yorkers achieve stability and retain permanent housing by subsidizing their rent.

Your Role: The HAVP Owner Services Specialist for the Division of Tenant & Owner Resources will be responsible for, but not limited to, the following:

• Complete Rent Reasonableness determinations
• Review HPD Owner Packages for completeness
• Determine owners' eligibility to participate in the HPD subsidy program.
• Register owners with NYC vendor systems to receive HPD subsidy payments
• Process owner's changes of address/ownership request
• Coordinate with the inspection unit to schedule inspections
• Provide customer service to property owners and their staff
• Attend mandatory trainings

Preferred skills:

• Excellent Communication Skills (both orally and in writing)
• Strong Customer Service Focus
• Proficiency in Word, Excel and Access
• Ability to perform accurate and detailed mathematical calculations
• Bilingual a Plus
• Rental Subsidy experience a Plus

Minimum Qualifications

Qualification Requirements 1. High school graduation or equivalent and three years of experience in community work or community centered activities in an area related to duties described above; or 2. Education and/or experience which is equivalent to "1" above.

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education's website.

Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.