Healthcare Operations Coordinator, Bureau Of Healthcare And Community Readiness

Public Health Emergency Preparedness

OEPR's work focuses on promoting and protecting public health through emergency preparedness and response; and recognizes that social inequities negatively impact our efforts to maintain and improve the health of NYC during and after a disaster. With these inequities in mind, OEPR is also working to improve its application of a social justice and racial equity lens to its emergency preparedness and response work. OEPR's employees are expected to align their work with OEPR's efforts to combat the harmful effects of systemic injustices on communities and work towards the most equitable post-disaster public health outcomes possible. DUTIES WILL INCLUDE BUT NOT BE LIMITED TO: - Manage the Healthcare System Support Branch (HSSB) emergency response group (ERG) through the Incident Command System coordinator model: attend biweekly ICS Coordinator meetings; convene HSSB Leadership meetings as needed; complete OEPR ICS-related projects, as assigned; and update ERG materials and staff assignments, as needed. - Coordinate intra-agency projects to address corrective actions assigned to HSSB. - Perform strategic planning for HSSB advancement and capacity building, specifically by coordinating scheduling for on-call rotations, ensuring adequate staffing rosters and training for rostered staff and leadership, and developing response actions or objectives in emergency response plans (or incident action plans). - Lead HSSB in implementing a response dashboard to monitor the status of the NYC healthcare system during emergencies and provide data for after-action reporting. - Staff the Healthcare System Support Branch of the NYC DOHMH's Incident Command System when activated, complete emergency response trainings, and serve as NYC DOHMH desk officer for coordination with other agencies and healthcare delivery partners. - Support DOHMH's Healthcare System Readiness unit by coordinating with the Director of Healthcare Coalition Operations, focusing on healthcare coalition projects designed to increase healthcare system engagement and improvements in preparedness; provide programmatic oversight of vendors and/or budgets as needed to support Healthcare System Readiness programs. - Manage emergency preparedness equipment (ICS Boards, ICS Vests, Med Sleds, Fit Testing Kits, Emergency Evacuation Tags, etc.), maintain routine correspondence with equipment vendor(s) and NYC DOHMH Grants Management pertaining to purchases and required requisition forms , coordinate and monitor the delivery and distribution of equipment to NYC Healthcare facilities; maintain package slip information; ensure and document delivery of equipment, in coordination with vendors and internal NYC DOHMH staff, coordinate equipment trainings, if needed. - Assist with coordination/logistics for meetings, presentations, and webinars for aII current sectors under the purview of the unit, as needed; assist as scribe and or during registration. - Establish and maintain strong relationships with key partners including government, community partners, facilities, institutions, networks, stakeholders, and associations in support of citywide response objectives. - Assist with the development and update of Bureau and NYC Healthcare Coalition operational plans. - Participate in and contribute to continuous evaluation and improvement of citywide approaches to health and medical emergency response, including coordinating healthcare trainings and exercises. - Lead all operational efforts with a health-equity lens that help defeat structural racism and advocate for the disadvantaged. PREFERRED SKILLS: Completion of FEMA IS-100, 200, 700, and 800 Experience with stakeholder engagement and project management. Excellent communication (verbal & written) and interpersonal skills. Strong analytical skills and ability to manage and report complex information. Experience with data collection, analysis and interpretation. Desire to grow professionally, develop new skills and willingness to work outside of comfort zone. Experience working with the public health sector and coordinating projects involving multiple stakeholders. Ability to prioritize and work in fast-paced environment with hard deadlines. Fluency in Microsoft Word, Excel, Outlook, Teams, and PowerPoint.

Why you should work for us: - Loan Forgiveness: As a prospective employee of the City of New York, you may be eligible for federal/state loan forgiveness and repayment assistance programs that lessen your payments or even fully forgive your full balance. For more information, please visit the U.S. Department of Education's website. - Benefits: City employees are entitled to unmatched benefits such as: a premium-free health insurance plan that saves employees over $10K annually, per a 2024 assessment. Additional health, fitness, and financial benefits may be available based on the position's associated union/benefit fund. A public sector defined benefit pension plan with steady monthly payments in retirement. A tax-deferred savings program and a robust Worksite Wellness Program that offers resources and opportunities to keep you healthy while serving New Yorkers. - Work From Home Policy: Depending on your position, you may be able to work up to two days during the week from home. - Job Security - you could enjoy more job security compared to private sector employment and be able to contribute to making NYC a healthy place to live and work.

The NYC Health Department is an inclusive equal opportunity employer committed to providing access and reasonable accommodation to all individuals. To request reasonable accommodation to participate in the job application or interview process, contact Sye-Eun Ahn, Director of the Office of Equal Employment Opportunity, at sahn1@health.nyc.gov or 347-396-6549.