Computer Service Technician (PART TIME)

Computer Service Technician

The mission of the New York City Police Department is to enhance the quality of life in New York City by working in partnership with the community to enforce the law, preserve peace, protect the people, reduce fear, and maintain order. The NYPD strives to foster a safe and fair city by incorporating Neighborhood Policing into all facets of Department operations and solve the problems that create crime and disorder through an interdependent relationship between the people and its police, and by pioneering strategic innovation. The Information Technology Bureau (ITB) is to provide all members of the New York City Police Department with the most technological advancement available in order to enhance operational performance and promote personal safety. The use of technology in law enforcement contributes to officer effectiveness and efficiency, along with benefiting all of the citizens of New York. A computer technician installs, maintains, and repairs computer systems and networks. They diagnose and resolve hardware and software issues, ensuring optimal performance and security. This includes setting up new equipment, troubleshooting problems, and providing technical support to users either in person, by phone, or remotely. Computer service technicians will also be creating and maintaining records of hardware and software configurations, troubleshooting steps, and resolutions.

Minimum Qualifications:

1. A four-year high school diploma or its educational equivalent approved by a state's Department of Education or recognized accrediting organization and one year of satisfactory, full-time experience in computer maintenance and repair; or 2. A four-year high school diploma or its educational equivalent approved by a state's Department of Education or recognized accrediting organization and graduation from a certified technical training program in computer maintenance and repair; or 3. A satisfactory combination of education, training and/or experience equivalent to "1" or "2" above. Experience of the type described in "1" above may be substituted for high school on the basis of one year of experience for each year of high school. However, all candidates must have either one year of the type of experience described in "1" above, or graduation from a certified technical training program as described in "2" above. Driver License Requirement: By the time you are appointed to this position, you must have a motor vehicle driver license valid in the State of New York. If you have moving violations, license suspensions or an accident record, you may be disqualified. This license must be maintained for the duration of your employment.

55a Program: This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

Public Service Loan Forgiveness: As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education's website at studentaid.gov/pslf/.

Residency Requirement: New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

Additional Information: The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.