Computer Associate, II (TECH Support) Part - time

Computer Associate, II (Part-Time)

The mission of the New York City Police Department is to enhance the quality of life in New York City by working in partnership with the community to enforce the law, preserve peace, protect the people, reduce fear, and maintain order. The NYPD strives to foster a safe and fair city by incorporating neighborhood policing into all facets of department operations and solve the problems that create crime and disorder through an interdependent relationship between the people and its police, and by pioneering strategic innovation. The Support Services Division oversees commands that maintain the department's fleet (Fleet Services Section), secures property (Property Clerk Section), maintains and disseminates department records (Central Records Section) and processes the printing of documents for the department (Printing Section). The Communications Section covers the city's 911 system, and the Life-Safety Systems Division is responsible for enhancing and preserving the continuity and support of PSAC. The Support Services Division seeks a qualified computer associate, II (part-time) to assist with department operations. Under direction, with great latitude for independent initiative and judgment the selected candidate will perform technical support activities.

-IT accident support, leveraging advanced troubleshooting skills, and incident management methodologies -Perform root cause analyses and implement long-term corrective actions -Perform system validation, preventative maintenance, hardware diagnostics, software updates, and physical system upkeep -Support data migration, system upgrades and other critical field-based projects

Work Location: 1 Police Plz. N.Y. 10038

Hours/Shift: 0800 x 1600

To apply, please visit https://cityjobs.nyc.gov and search for job ID #722504

Additional Information: A person who takes initiative, is extremely detail-oriented and can coordinate multiple priorities with minimal supervision. We are seeking a candidate who can clearly communicate and dispense information. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. The city of New York offers a comprehensive benefits package including health insurance for the employee and his or her spouse or domestic partner and unemancipated children under age 26, union benefits such as dental and vision coverage, paid annual leave and sick leave, paid holidays, a pension, and optional savings and pre-tax programs such as deferred compensation, IRA, and a flexible spending account.

Note: This position is open to qualified persons with a disability who are eligible for the 55-a program. Please indicate in your cover letter that you would like to be considered for the position under the 55-a program.