Service BDC Client Care Representative (tilton)

Service BDC Client Care Representative

Winning multiple Best awards including place to work, Nucar Automall located at 40 East Main St in Tilton NH is expanding and looking for a top notch Service Business Development Representative to assist us in increasing the service traffic of the dealership by handling inbound service calls, making outbound calls, and producing solid and specific appointments for the service department.

We look forward to sharing with you why we are proud of and enjoy what we do, and show you why everyone loves Nucar!

BDC Representative Responsibilities:

• Answering incoming phone calls and online enquiries.
• Logging customer details and comments in our system.
• Scheduling appointments and following up with any "no show" customers.
• Greeting and assisting walk-in customers, and treating all clientele with courtesy and respect.
• Adhering to all company policies and procedures.
• Maintaining contact with customers to ensure they are happy with our service.
• Ensuring potential customers are aware of any promotions.
• Assisting with various other tasks at the dealership.

Skills:

• Highly motivated
• Good time management skills
• Proven track record of achieving or over-achieving goals
• Outstanding communication skills
• Professional work ethic
• Great attitude with a high-energy personality
• Superior customer service skills
• Scheduling experience preferred
• Customer service experience preferred
• Automotive experience helpful

Great benefits include:

• Competitive Pay
• Multiple bonus and production bonuses
• Team environment
• Medical, Dental and Vision Insurance
• Short and long-term disability
• Company-paid Life Insurance
• We even offer Pet Insurance!
• 401k with company contribution
• Schedule for work-life balance
• Paid Vacation, Personal, and Holidays
• Customer and Recruitment Referral Bonus Programs
• Career Advancement Opportunities
• Employee discounts on sales, parts, and service

Nucar AutoMall of Tilton is a drug-free, Equal Opportunity Employer that promotes from within operating in comfortable, modern, and safe facilities.