Systems Engineering Advisor

Intune Administrator

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking an Intune Administrator to join our team in Noida, Uttar Pradesh, India.

We are seeking a highly skilled Senior SCCM/Intune Administrator to provide advanced technical expertise and 24/7 support for enterprise infrastructure environments. This role is responsible for ensuring high availability of services, handling complex incidents, and delivering configuration management solutions for key accounts.

Key Responsibilities

• Provide 24/7 support for server downtime, incidents, and requests related to SCCM infrastructure, Microsoft Azure, and Intune co-management/Autopilot.
• Demonstrate advanced knowledge of SCCM infrastructure including primary site servers, secondary site servers, distribution points, Cloud Management Gateway, and co-management integrations.
• Apply expert-level knowledge of Microsoft Endpoint Manager (Configuration Manager and Intune).
• Collaborate with customer stakeholders and account-based teams to deliver on projects and initiatives.
• Perform complex troubleshooting across server-side and client-side issues, including Windows server/client and networking.
• Provide 3rd-level technical support, serving as the single point of escalation for all critical technical issues (Sev 1/2).
• Deliver configuration management services to account-focused and leveraged accounts.
• Ensure deep expertise in inventory management, software distribution, and patch management through Configuration Manager and Intune.
• Manage infrastructure using SCCM and co-management, with strong understanding of Windows 10 imaging technologies and various imaging engines.
• Develop and maintain custom deployment scripts (PowerShell, VBS, Batch) to enhance automation and efficiency.
• Manage and administer package servers, task servers, and related infrastructure concepts.
• Demonstrate resilience in troubleshooting by creating custom scripts to gather inventory and address client issues.
• Lead testing and release management of applications and patches through SCCM.
• Utilize the SCCM Client Management Suite across all levels.
• Generate custom SQL reports to support operational and management requirements.

Qualifications

• 10+ years of relevant experience or an equivalent combination of education and practical work experience.
• Proven expertise in scripting technologies (PowerShell, Batch, VBS) and custom automation.
• Strong knowledge of Windows Server administration, including Active Directory, domain management, and policy administration.
• In-depth understanding of configuration management principles and best practices, with ability to define, manage, and control configurations effectively.
• Advanced technical expertise in SCCM, Intune, and Azure integration.
• Demonstrated ability to troubleshoot and resolve complex infrastructure, networking, and application deployment issues.
• Strong communication skills with ability to interface effectively with customers, stakeholders, and cross-functional teams.