Senior Cloud Engineer Advisor - Remote Eligible

Senior Cloud Engineer Advisor

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future.

Preferred Experience:

• Solid understanding of cloud computing, networking, and storage principles with focus on Azure or AWS. Willing to work on multiple cloud platforms.
• Ability to perform independently driving technology discussions with stakeholders, govern the closure of the design and implementation decisions and leading from front on the technology delivery within time & budget.
• Ensure traceability of requirements through design, implementation, and testing phases of the project.
• Technical hands-on expert in the design, architecture, and deployment of Hybrid Cloud environments.
• Proven experience assessing clients' workloads and technology landscape for Cloud suitability, develop business case and Cloud adoption roadmap.
• Solid scripting and automation experience. IaC/Terraform experience is mandatory.
• Must be good at DevOps, DevSecOps and integrate CI/CD pipelines for deployments in cloud.
• Should be responsible to assess the cloud environment and apply best practices on reliability, cost optimization, operational excellence, performance efficiency, and security.
• Experience with API integration, automation, configuration management, Monitoring, ensuring security and compliance.
• Assist with the design and implementation of best governance practices for design, security, development, usability, cost control.
• Good experience of emerging technologies, including DevSecOps, AIOps, and Containers.
• Work closely with steady state support teams and provide guidelines to improve development, deployment & administration processes.
• Enforce best coding, security & reliability practices.
• Excellent verbal and written communication skills to effectively present findings and reports at the local and senior business management level.
• Collaborate with key stakeholders and other enterprise architects to define the architecture domains. Assess business needs, organizational capabilities, IT processes, and translate into actionable detail level design using industry-proven architecture best practices and cloud best practices.
• Provide guidance to subordinates, colleagues, and other stakeholders in highly complex problems and roadblocks.
• Able to work on On-Call rotations.
• Able to work independently in a project scenario and recommend solutions by performing POCs.
• Strong in debugging and analyzing complex issues. Experience handling P1/P2 calls and escalations.
• Able to write formal external RCA documentation and presentations.
• Able to lead Customer service transitions.
• Passion for delivering timely and outstanding customer service.
• Able to manage and mentor L1/L2/L3 staff in support.
• Great written and oral communication skills with internal and external customers.

Basic Qualifications:

• 12+ years of overall operational experience
• 7+ years of Azure/AWS experience
• 4+ years of experience working in a diverse cloud support environment in a 24*7 production support model
• 3+ years DevOps/scripting/APIs experience

Preferred Certifications:

• Azure Solution Architect Certification
• AWS Solutions Architect Professional Certification
• Four Year BS/BA in Information Technology degree or equivalent experience