Salesforce Senior QA

Senior Salesforce QA

The Senior Salesforce QA role involves a blend of system administration and quality assurance, requiring a seasoned Salesforce professional to manage daily operations and drive QA processes.

Responsibilities:

• Design and execute test plans, write test scripts, prepare data for testing, regression testing, and UAT processes to ensure high-quality releases.
• Do Functional, Configuration, customization, security, and ongoing optimization testing on Salesforce platform.
• Lead QA efforts for all Salesforce changes, including new features, enhancements, integrations, and bug fixes.
• Identify risks early and proactively address issues before they reach production
• Ensure delivery of quality releases in a timely manner on customer engagements
• Work within team of Salesforce QA engineers and testers, and establish as well as consistently improve testing best practices
• Coordinate with the development team to ensure all bug fixes are checked-in; environments are stable and ready for use; customer communication is ongoing and open; and releases are properly tested, documented, and validated
• Define test strategies, plans, test cases, tasks, and estimates as well as execute tests to meet stakeholder requirements
• Develop, implement, maintain, and enhance test plans, scripts, and methodologies to ensure compliance with system specifications
• Perform in-depth, detailed investigations into quality issues to discover root causes, and then work closely with the development team to develop solutions that resolve the issue
• Work closely with software developers to develop test specifications and build test cases to test product functionality rigorously and investigate all potential product test failures
• Write functional test scripts, conduct functional testing, capture test results, and validate defect fixes
• Own and deliver on the overall process and reporting including test results delivery, analysis reports, logs, and key metrics
• Actively participate in design and sprint planning sessions offering inputs from a QA perspective
• Produce reports on testing progress for internal and external stakeholders

Qualifications:

• 8-10+ years of experience in Salesforce ecosystem in quality assurance (e.g., Sales Cloud and Service Cloud)
• Strong understanding of testing methodologies, test case development, and the software development life cycle
• Experience working with test automation platforms, such as Selenium
• Strong experience with test software and tools, such as Jira
• Extensive experience with manual functional, regression, end-to-end, integration, user acceptance, automated, and smoke testing, UAT /Production testing
• Tenaciously skilled in troubleshooting, problem-solving, and attention to detail
• Must to have Salesforce certifications i.e. Advanced Administrator and Sales Cloud or Service Cloud