Sales Senior Director - Manufacturing/cpg (remote)

Sales Senior Director - Manufacturing/CPG (Remote)

NTT DATA's Launch business unit is looking for a Managing Director to be our Launch Industry Lead for Manufacturing Go-to-Market. We create digital experiences that move millions, helping you strategize, ship, and scale bold products that connect with customers and drive growth. You'll join experts in digital strategy, product design, and engineering, transforming brands globally.

Job Summary

The Managing Director owns relationships with clients, aims to increase customer satisfaction, account revenue, and profitability, and ensures the portfolio meets KPIs. They must actively initiate and support sales efforts in partnership with the General Manager and Sales. The director should have deep expertise in Manufacturing products and guide the industry sales strategy. Engage early with customers to understand their needs, create winning strategies addressing business goals, and articulate the value of Launch services.

Job Responsibilities:

• Collaborate across functions—Sales, Client Executives, Solution Architects, Delivery, and Operations—to ensure solutions align with customer goals.
• Build relationships with customer leaders, understand their needs, and manage complex proposals from origination to closure.
• Lead solution design and orchestration across NTT DATA, partners, and clients.
• In business development, craft compelling value propositions and coach internal teams on deal shaping.
• Ensure alignment between client and internal stakeholders, fostering strong client relationships and delivering high-quality work.
• Communicate effectively to ensure alignment and clarity of vision and value proposition.
• Stay updated on trends to innovate competitive solutions.
• Drive revenue growth through upselling and cross-selling opportunities based on evolving client needs.
• Foster continuous improvement and operational efficiency.
• Conduct regular business reviews, propose enhancements, and ensure client satisfaction.
• Develop delivery and client partner talent to scale accounts appropriately.
• Manage portfolio P&L to ensure profitable financial results.

Basic Qualifications:

• 10+ years of experience in digital product innovation, digital agency, consulting, or IT services sales.
• 10+ years of experience in one or more of the following areas: strong technology solution definition and delivery in a consulting role; account management and business development experience in the services industry; and depth in one or more vertical industries of manufacturing or CPG.
• 7+ years of experience leading and managing teams to successful outcomes.
• 3+ years' experience selling in digital product design, user experience, research, and innovation areas.
• 2+ years' experience and a strong understanding of PoV of GenAI and AI technologies for the respective industry.

Desired Skills:

• Experience in Professional Services Consulting, Software Consulting, Consultative Selling.
• Strong industry expertise and experience including with industry-aligned organizations.
• Strong track record of driving revenue growth and achieving targets in a similar role, with experience in identifying and closing upselling and cross-selling opportunities.
• Excellent leadership skills, with the ability to oversee and inspire multiple teams, fostering a collaborative and high-performance work environment.
• Exceptional communication and presentation skills, with the ability to engage and influence client executives, sales teams, and internal stakeholders.
• Solid understanding of software development processes, methodologies, and best practices.
• Strong business acumen, with the ability to understand clients' business needs and translate them into effective software solutions.
• Proactive and results-oriented mindset, able to manage multiple priorities and thrive in a fast-paced, dynamic environment.
• Strong negotiation and problem-solving skills, with the ability to address client challenges and resolve conflicts effectively.
• Must be able to resolve issues and manage escalations within engagement teams and directly with the client.
• Ability to engage and build relations with senior leadership at Fortune 500 organizations.
• Attributes include strategic thinking, teamwork, ability to influence, strong analytical and problem-solving skills, a high level of professionalism, and strong attention to detail.

This remote US-based position includes travel as needed.