IT Support Specialist - Service Desk, Greenland

IT Support Role In Greenland

Are you ready for an exciting IT support role based in Greenland? NTT DATA Business Solutions is looking for a new colleague to join our team in a full-time position located at Royal Greenland's office in either Nuuk.

You will be employed through NTT DATA Business Solutions – an international and fast-growing IT company with more than 5,500 customers worldwide. In the Nordic region, we are approximately 550 engaged colleagues working across borders to deliver innovative and reliable IT solutions.

About The Position

You'll be part of the Service Desk team supporting Royal Greenland – one of our key customers in Greenland. Please note that housing is not provided with this position.

Your responsibilities include:

• 1st and 2nd level support together with two colleagues in the local Service Desk team
• Providing support via email, phone, and face-to-face
• Supporting internal staff with both hardware and software
• Administering Microsoft and Citrix solutions, and managing employee devices

What We Offer

A great team spirit in an informal organization marked by strong engagement

A varied and meaningful workday

A workplace culture driven by growth and success

Opportunities for professional and personal development – we value our people and actively invest in their growth

We're Looking For Someone Who

Has at least 3 years of experience in IT support

Is experienced with Microsoft OS – especially Windows 10/11 (Windows Server knowledge is a plus)

Knows the Office suite (O365), antivirus tools, and iOS/Android systems

Communicates fluently in Greenlandic and Danish – English is an advantage

Is service-minded, reliable, and flexible

Keeps calm and focused under pressure

Shares knowledge openly with colleagues

Understands the importance of being the face and voice of the Service Desk

Is willing to travel to Royal Greenland locations across Greenland

You'll join a strong, skilled Service Desk team that values collaboration and delivering quality in everything we do.

We look forward to hearing from you! Send us a brief application along with your CV – and you'll hear from us shortly.

Contact:

If the above sounds interesting, please send us a few words about yourself along with your CV – and we'll get back to you shortly.

Any questions? If you have any questions about the position or about NTT DATA Business Solutions as a workplace, feel free to reach out to Mikkel Faurby at Mikkel.Faurby@nttdata.com.