Director Of Sales Operations At NTT DATA Servicenow Practice

Director Of Sales Operations At Ntt Data Servicenow Practice

Ntt Data strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Director of Sales Operations at Ntt Data Servicenow Practice to join our team in Plano, Texas (US-TX), United States (US).

A Director of Business Operations at Ntt Data Servicenow Practice manages financial strategy, planning, and operational efficiency & governance, often focusing on specific business units or global functions, working to align financial goals with company objectives, manage budgets, and drive process improvements and ensures governance compliance, with key leadership overseeing broader areas like Sales and Operations. Specific scope around financial analysis, forecasting, strategic planning, and optimizing business processes to support growth and customer success within the Practice. This role is crucial for connecting financial health with day-to-day business execution, ensuring scalable and profitable growth for the Servicenow Practice.

Key responsibilities & focus areas

• Financial planning & analysis (FP&A): Budgeting, forecasting, and strategic financial modeling.
• Business operations: Improving efficiency, driving process automation and strategic initiatives.
• Strategic partnerships: Collaborating with sales, and product teams to achieve financial and operational targets.
• Data & systems: Leveraging financial data for better decision-making and implementing systems to streamline operations.

Education

• Bachelor's degree in finance, accounting, business administration, or related field.

Experience

• 10+ years of progressive experience in financial leadership, business operations, or strategic finance roles — ideally in SaaS, technology services, consulting, or professional services.
• Proven track record partnering with sales or channel/GTM teams within SaaS
• Experience leading budgeting, forecasting, financial reporting, internal controls, and compliance.
• Prior experience managing teams and driving cross-functional initiatives.

Skills & competencies

• Financial planning & analysis (FP&A) expertise with advanced modeling and analytical skills.
• Strong business operations, process design, and performance management capabilities.
• Excellent communication skills, capable of presenting complex financial concepts to both financial and non-financial audiences.
• Proficiency in ERP/financial systems (e.g., SAP and/or Oracle), CRM (Salesforce), and BI/data tools.
• High business and commercial acumen, with the ability to align financial insights to business outcomes.

About Ntt Data

Ntt Data is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. Ntt Data is a part of Ntt Group, which invests over $3 billion each year in R&D.

Where required by law, Ntt Data provides a reasonable range of compensation for specific roles. The starting pay range for this role is $120,000 to 190,000 per year. Actual compensation will depend on a number of factors, including the candidate's relevant experience, technical skills, and other qualifications. This position may also be eligible for incentive compensation based on individual and/or company performance.

This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits.