Banking Operations Senior Representative
NTT DATA
Banking Operations Senior Representative (Grade 03)
Analyze and execute the KYC/CDD process by understanding Standard Operating Procedures
Interpret documents related to KYC operations and capture the information into appropriate application
Adhere to all appropriate and agreed standardized processes and procedures
Provide narrative in English language to include proper grammar and sentence structure
Review and keep up to date, and fully abide by the process operational and administrative procedures and ensure process compliance
Participating in the training programs based on business needs
Attending team meetings
Job Requirements & Eligibility Criteria:
0 - 3 Years of Experience in Banking BPO is preferred
University degree or equivalent that required 3+ years of formal studies of the Accounting & Commerce Graduates
1+ year(s) of experience using a computer with Windows PC applications that required to use a keyboard, navigate screens, and learn new software tools
Ability to work scheduled shifts which would include weekends
Ability to communicate (oral/written) effectively in English
Team Member is responsible for end-to-end execution of customer due diligence (CDD) and enhanced due diligence (EDD) for individual and corporate clients. The analyst ensures that KYC records meet regulatory and internal standards by reviewing documentation, assessing risk, and updating systems with accurate client information.