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Banking Operations Analyst
Resolve escalated client and internal operational issues efficiently and confidentially
Noida, Uttar Pradesh, India
3 weeks ago
NTT DATA
A global IT services provider offering consulting, system development, and business IT outsourcing.
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Job Title
Leads resolution to ad hoc queries from various groups including, Client, and Beneficial owner and relevant operations teams.
Demonstrates the ability to exercise sound judgment and to observe the highest degree of confidentiality in the handling of information received in the course of their responsibilities.
Interacts with clients and internal departments to resolve escalated issues.
Assists with developing best practice processes around work assignments, project management, and quality of output while maximizing overall team performance and ensuring compliance with KYC standards.
Reviews quality audit on client accounts.
About NTT DATA
A global IT services provider offering consulting, system development, and business IT outsourcing.