HR Operations & Administration Senior Associate

Join NTT DATA

Make an impact with NTT DATA. Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it's a place where you can grow, belong and thrive.

Job Location: 1880 Building Eastwood Avenue, Libis, Quezon City

Hybrid working: 3 days in office

Role Responsibilities

• Individuals here have a comprehensive knowledge of the policies and procedures for their work area.
• Their work may require discretion and independent judgment for non-routine matters. However, the primary focus of work activity is predominately routine.
• Provides first level support in response to more complex employee, supervisor and manager questions.
• Resolves escalated questions from less experienced staff.
• Engages with HR generalist / HRBP to resolve systemic and/or more complex issues.
• Tracks status of outstanding issues.
• May perform as a specialist in one or more HR disciplines.
• Provides daily HR Operational support to employees in Philippines.
• Provides routine administrative support including the preparation of correspondence/ reports, meetings coordination and employee file maintenance.
• Answer standard questions, interpreting policies and helping resolve work-related issues/concerns.
• Assists with the on-boarding of new employees by ensuring all new hire documentation is collected and filed, ensure all new hires are paid in time, compliance of government IDs, personnel file maintenance, etc
• Assists with maintaining HR information, documents / forms, policies, etc.

Skills

• Good understanding of HR policies, practices and administrative guidelines.
• Prior experience of HR Master Data maintenance in SuccessFactors or SAP.
• Good client service skills, including ability to handle issues in a timely and professional manner.
• Good PC and MS Office application skills. Advance knowledge of excel
• Good project and time management skills.
• High quality oral and written communication skills.
• Proven high levels of tact, diplomacy and confidentiality.
• Ability to work independently, take initiative to make decisions when required.

Typical Years of Experience

• Typically requires 1-3 years relevant experience, preferably in a role for HR Operations.

Qualifications:

• Minimum Graduate in any discipline from a reputed university
• Solid skills in MS Office (Excel, Outlook, PowerPoint).

Preferences:

• Prior experience of HR Ops role
• Any certification/ degree in HR will be given preference
• Solid communication and interpersonal skills.
• High level of accuracy and attention to detail

Workplace type:

About NTT DATA NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.

Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

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