Director - Cloud Services

Director, Services Sales

Make an impact with NTT DATA. Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it's a place where you can grow, belong and thrive.

Your day at NTT DATA. The Director, Services Sales is a leadership role, responsible for managing a team of Sales Managers to drive the achievement of sales targets through the allocation of territories and targets resulting in outstanding sales performance. This role is a combination of management, selling, coaching and leadership activities, with the objective of enabling their sales team to meet the sales targets assigned to them. The Director, Services Sales ensures the flawless execution of sales initiatives, activities and programs to meet sales revenue and strategy, while simultaneously fostering a collaborative and innovate team culture focused on operational excellence.

Key responsibilities:

• Identifies market and client needs related to Managed Services/Services in the region and/or country.
• Drives the regional development of the Group Services Product, Managed Services/Services portfolio vision and roadmap.
• Increases region's adoption to global services, standards, and service architectures.
• Acts as the interface between region GTM Sales Directors, Client Partners in the country, and region Product Development teams.
• Manages a team of sales managers to ensure the achievement of MS Sales targets.
• Owns Managed Services/Services profit and loss, including revenue and operating profit and related TCV GP of Managed Services/Services bookings.
• Responsible for the co-ordination of the activities of sales teams, setting and measuring performance targets.
• Assists teams to deliver the best business outcome, ensuring a favorable price and protecting margins.
• Plans and organizes multiple work outputs by assigning priorities and continuously reviewing objectives and goals.
• Sets aggressive account strategies for regional accounts and support them to exploit all opportunities within this client base.
• Provides assistance and coaching to their teams in order to drive the execution of the strategy across the segments they are responsible for.
• Executes the sales strategy by making decisions that influence people, process and technology.

To thrive in this role, you need to have:

• Significant knowledge and understanding of IT industry environment and business needs, combined with strong understanding of business process, sales methodologies, tools and processes.
• Significant knowledge base on industry verticals as well as Managed Services/Services solutions.
• Significant management and leadership skills and ability to think at a strategy level.
• Excellent written and oral communication abilities coupled with excellent interpersonal skills to engage with a variety of stakeholders at a senior leadership level.
• Significant business and financial acumen, with the demonstrable ability to perform cost benefit analysis and manage the budget of a team.
• Political savvy with significant business negotiation. Influencing and conflict resolution abilities.
• Demonstrate excellent presentation skills, innovative and have a formidable client orientation aptitude.
• Resourceful and confidently handles pressure in critical situations, ensuring at all times that client requirements are met.
• Significant knowledge in services industry, service delivery models, process improvements, consumption models and multiple Managed Services/Services portfolios offers and GTM solution areas.
• Significant knowledge in core Managed Service portfolio offers artefacts, techniques, demos, tools and deliverables.
• High achieving, ambitious, and results oriented.
• Significant knowledge of SAFe/Scrum/Agile methodology (scale agile framework enterprise)

Academic qualifications and certifications:

• Bachelor's degree or equivalent in business or marketing or a related field.
• Certification and working knowledge of ITIL, Service Management and Integration preferred.
• Certified Professional Salesperson (CPSP) preferred.

Required experience:

• Significant experience with and understanding of the deliverables and value proposition of Managed Services within a product marketing context.
• Significant experience in coordinating sales individuals within a similar industry, dealing with Managed Services portfolio of services.
• Significant client engagement and consulting experience coupled with solid experience in client needs assessment and change management.
• Significant experience in relevant services and products and understanding of industry best practices
• Significant partner/vendor relationship management experience.
• Significant experience with SAFe/Scrum/Agile methodology (scale agile framework enterprise)
• Significant business development and pre-sales experience.
• Significant experience as a people manager / leader gained within a quota driven sales environment.

Workplace type: On-site Working

About NTT DATA. NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.

Equal Opportunity Employer. NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

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