Manager, Talent Acquisition - Inside Sales

Manager, Talent Acquisition - Inside Sales

We're looking for a strategic and hands-on Revenue Recruiting Manager to lead and optimize high-volume recruiting efforts for our National Inside Sales & Support organizations. In this role, you'll manage a team of recruiters and drive the strategies, processes, and partnerships needed to meet hiring goals and deliver exceptional experiences for candidates, hiring managers, and business stakeholders.

This leader will also play a critical role in supporting our Talent Acquisition Specialists—coaching, developing, and empowering them to operate at a high level while creating an inclusive, performance-driven team culture.

Key Responsibilities:

• Lead a team of high-volume recruiters focused on filling positions within our National Inside Sales organization, including roles within their account management organization
• Build strong partnerships with National Inside Sales leadership to understand business needs, hiring targets, and market dynamics
• Deliver best-in-class candidate and hiring manager experiences through clear communication, timely follow-up, and a focus on quality interactions
• Champion the experience of our recruiters and TA specialists, providing support, clarity, and leadership that helps them do their best work
• Use key recruiting metrics (e.g., time-to-fill, weekly hires, funnel conversion, candidate quality) to guide strategy and drive continuous improvement
• Develop and execute sourcing strategies, including job board optimization, referral campaigns, and market-specific tactics
• Oversee job board spend and performance, including Indeed and other high-volume platforms
• Collaborate cross-functionally with HR, Compensation, TA Ops, and Employer Brand to streamline hiring processes and messaging
• Ensure compliance with hiring policies and standards, including consistent use of SuccessFactors
• Drive a culture of urgency, innovation, and accountability, with a strong bias for action
• Foster a high-performing, engaged recruiting team focused on outcomes and service

Qualifications:

• 5+ years of recruiting experience, with 2+ years leading or managing high-volume recruiting teams
• Experience recruiting for call center-based, hourly roles, ideally in sales and support environments
• Proven ability to lead teams and build high-performing, collaborative cultures
• Strong understanding of recruiting metrics and how to use data to drive decisions
• Excellent communication and stakeholder management skills across all levels of the organization
• High sense of urgency, ownership, and adaptability in a fast-paced environment
• Familiarity with SuccessFactors ATS
• Demonstrated ability to innovate and improve processes while staying focused on business outcomes

Preferred Qualifications:

• Previous experience supporting sales or business development teams
• Experience with developing sourcing strategies and job board optimization
• Knowledge of employer branding or recruiting marketing practices