Technical Support Analyst

Technical Support Analyst

Nebraska Public Power District (NPPD) has an immediate opening for a Technical Support Analyst located at Cooper Nuclear Station in Brownville, Nebraska. Position closes September 2, 2025 at 11:59 p.m. Central Time. This position will report to the Administrative Services Superintendent.

Position Summary

Incumbent conducts broad-based regulatory-driven functions such as tracking and processing station procedure changes and maintenance of the source procedure files. Customer service skills required for assisting site workers with navigation of the procedure change process and retrieval of historical procedure change data. Meets Fitness for Duty requirements. Subject to call or carrying a beeper and supporting the Emergency Response Organization (ERO). Incumbent is accountable for miscellaneous other responsibilities as assigned or required.

Education, Training and Experience

Four year degree or two year degree with a minimum of two years’ relevant experience (or) high school degree/GED with a minimum of four years’ relevant experience. Nuclear experience preferred. Relevant experience is defined as clerical or administrative assistant experience with emphasis on use of MS Word templates, styles, macros, and track changes (strongly preferred).

Essential Duties & Responsibilities

Perform procedure word-processing while upholding the integrity of station commitments and regulatory obligations, the procedure change process, procedure writer's guide and established procedure templates and styles.

Scan and edit drawings, create and edit equations and create and edit flowcharts.

Proofread procedure changes and provide other peer checks per applicable TSG checklists.

Maintain procedure change tracking and history in the Intranet Document Control System (IDOC), the historical wpd, doc, docx, and pdf files and procedures that are awaiting pre-implementation actions before they can be released.

Provide customer support with Word (template, styles, macros, etc.), IDOCS and procedure change process questions and issues.

Perform or participate in periodic self-assessments, audits and reports.

ERO support assigned ERO duties to ensure the health and safety of the public are protected.

Core Competencies

Customer Focus

Employees & Teamwork/Diversity & Inclusion

Integrity/Excellence

Public Service/Environmental Stewardship

Safety