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IT Support Intern

Assist in creating and maintaining internal IT support documentation and manuals
Santiago, Santiago Metropolitan Region, Chile
Internship
CLP300,000 CLP / month
2 days ago
Nowports

Nowports

A digital freight forwarder leveraging AI to optimize logistics and supply chain operations in Latin America.

IT Support Intern

Nowports (Valuation $1.1B USD) is the first Logitech unicorn and the largest digital freight forwarder in Latin America. We design logistics solutions to move our clients' cargo through technological and financial tools.

We have more than 6 years of learning, growing, and adapting our processes to become a comprehensive solution for international trade in Latin America, with a strong focus on Mexico and Chile. Our work culture has been recognized by Best Place to Code and Employers for Youth (EFY).

We have raised more than $245 M USD from important funds such as Tiger Global, SoftBank Latin America Fund, DST, Mouro Capital, Broadhaven Ventures, Foundation Capital, Monashees, and Base10 Partners.

In team, we navigate better!

We are looking for a person to fulfill the role of IT Support Intern - based in Santiago de Chile, Chile.

What will you do in your day to day?

  • Attention to basic tickets: login problems and failures of keyboards, mice, printers, external cameras, etc.
  • Document recurrent solutions to create an internal knowledge base
  • Perform preventive maintenance: physical cleaning of equipment and hardware review
  • Verify software or antivirus updates on computers
  • Access backups requested by users
  • Follow up and update IT inventory and asset management
  • Configure equipment to current and new users
  • Monitoring and reports on outages and detected problems
  • Ensure compliance with security policies
  • Documentation of processes: creation of simple diagrams of the infrastructure under the guidance of the sysadmin
  • Document the process to configure internal apps or connect to VPN
  • Writing manuals for specific teams on the use of systems
  • What do you need to perform the role?

    • Be a student of an IT or a related career with an interest in starting your professional career. This practice applies to university or Technical Professional Education students.
    • The duration of the professional practice is 3 months.
    • Indispensable requirements: authorization letter for practice from high school or university and professional practice insurance.
    • Desirable requirement: having a registration in the Internal Revenue Service (SII).

    We offer an assignment of $300,000 CLP monthly by honorarium voucher plus the possibility of working in a global company; with multicultural teams, in a flexible, warm, and fun environment!

    We want to meet you, apply today to become part of the history of foreign trade!

    Nowports is an organization committed to equity, inclusion, and diversity. That is why we build a culture in favor of equal opportunities where there is diversity of opinions, ethnicities, gender identities, and sexual orientations.

    We believe that a diverse workforce helps us to enhance our results and obtain different perspectives for our clients and users. We call our culture #NowportsWay: we are customer obsessed, we strive for excellence, we optimize speed & impact and we build one team.

    If you have creativity, entrepreneurial spirit and desire to work in a team, join Nowports so we can continue to become the most complete and reliable solution for the supply chain of Latin American companies and do logistics like nobody else is doing.

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    IT Support Intern
    Santiago, Santiago Metropolitan Region, Chile
    CLP300,000 CLP / month
    Support
    About Nowports
    A digital freight forwarder leveraging AI to optimize logistics and supply chain operations in Latin America.