VIP Account Manager

Join Novibet As VIP Account Manager And Drive Global Growth!

Are you ready to take on a key role in a dynamic, fast-growing company? If you have a passion for building strong relationships with VIP customers and thrive in a fast-paced environment, this could be the right opportunity for you.

Founded in 2010, Novibet is an established GameTech company operating in Europe, the Americas, and ROW countries (Greece, Brazil, Ireland, Finland, Mexico, Chile, Ecuador, Cyprus, and New Zealand), with hubs in Greece, Malta, Brazil, and Mexico and 1200+ employees across all countries of operation. We are committed to staying at the forefront of technological advancements, continually pushing boundaries and delivering seamless entertainment and online gaming experiences to our rapidly expanding customer base.

At Novibet, we are proud to be certified as a Great Place to Work, consecutively since 2021, reflecting our commitment to developing a positive, inclusive, and supportive work environment. Join us, and you will be part of a team of over 1,000 people worldwide that values collaboration, innovation, and personal growth.

What We Are Looking For

As a VIP Account Manager, you will be responsible for managing key accounts, maintaining long-term relationships, and maximizing sales opportunities within them.

What You Will Work On

• Manage a portfolio of Key Account customers;
• Acquire a thorough understanding of key customer needs and requirements
• Expand the relationships with existing customers by continuously proposing solutions that meet their objectives
• Play an integral part in generating new sales that will turn into long-lasting relationships
• Be available 24/7 for high-end, high-value players and attending to hospitality events
• Work closely with internal teams, in order to serve high-value customers and provide a VIP customer experience;
• Prepare regular reports of progress and forecasts to internal stakeholders using key account metrics

What You Bring

• Diploma/degree in Sales, Marketing, Business Administration or a related field.
• Minimum one year of working experience in the VIP team
• Strong communication and interpersonal skills with an aptitude for building relationships with professionals of all organizational levels
• Excellent knowledge of Microsoft Office
• Understanding of CRM tools
• Ability in problem-solving and negotiation
• Fluency in English will be a plus;

What We Offer

We truly value our people at Novibet! Within our vibrant, dynamic, and fast-paced environment, we encourage everyone to reach their full potential while enjoying every step of the journey. Here's how we make that happen:

• Competitive Compensation: Attractive salary and bonus scheme
• Health insurance: Group health & medical insurance package
• Top-Notch Equipment: All the tools you need for your role
• Career Growth: Focused career development, performance management, and training opportunities
• Alternative Transportation: Shuttle buses & Carpooling options
• Inclusive Environment: A welcoming, international, and multicultural team
• Engaging Activities: Exciting events, sports, and team-building activities

At Novibet we value diversity and are committed to an inclusive and equitable workplace. All decisions regarding recruitment, hiring, promotion, compensation, employee training and development, and all other terms and conditions of employment, are made without regard to race, religious beliefs, color, gender identity, sexual orientation, marital status, disability or chronic disease, age, ancestry or place of origin.