Time Services Specialist

Time Service Delivery Specialist

We are seeking a highly skilled and detail-oriented Time Service Delivery Specialist to join our team. The ideal candidate will have strong experience and expertise in Workday Absence Management Operations. As a Time Service Delivery Specialist, you will be responsible for managing and ensuring the smooth implementation and execution of time management processes and systems within our organization.

Key Responsibilities:

Your responsibilities include, but are not limited to:

• Oversee the daily operations of Workday Absence Management, including setting up absence plans, maintaining employee records, and troubleshooting system issues.
• Implement and maintain accurate and efficient time management processes that comply with applicable laws, regulations, and internal policies.
• Provide ongoing support and training to end-users in utilizing Workday Absence Management Operations, ensuring they have a clear understanding of the functionalities and processes.
• Perform regular audits and validations to ensure data integrity and compliance with company policies and procedures.
• Troubleshoot and resolve time-related issues or discrepancies promptly and effectively, taking appropriate actions to prevent reoccurrence.
• Collaborate with payroll and HR teams to ensure accurate and timely processing of time and attendance data for payroll purposes.
• Stay updated on industry trends, best practices, and system updates, proactively identifying opportunities to enhance time management processes.
• Produce accurate and timely reports for management, providing insights and analysis on time management metrics.

Essential Requirements:

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• Minimum 1 year of experience into Time/ Absence Management or similar role, with a strong focus on Workday Absence Management Operations.
• Demonstrated experience with time management processes, including absence plan setup, employee record maintenance, and troubleshooting in Workday.
• Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and end-users.
• Keen understanding of HR policies, procedures, and employment laws related to time and attendance.

Desirable Requirements:

• Strong analytical and problem-solving abilities, with excellent attention to detail. Ability to work independently, prioritize tasks, and meet deadlines in a fast-paced environment.
• Proficient in Microsoft Office Suite, especially Excel, for data analysis and reporting purposes.

Skills Desired:

Administrative Support, adverse event reporting, Business Coordination, Collaboration, Communication, Curiosity, Customer Care, Data Analysis, Data Privacy, Dossier Preparation, Employee Experience, Employee Onboarding, Event Documentation, Global Sample Distribution, HRIS (Human Resource Management System), Hr Operations (Hr Ops), HR Service Delivery, Human Resource Management System, Human Resources Management, Identity And Access Management (Iam), Payroll, Problem Resolution, Project Support