Sales Representative - Solid Tumor (RLT, Taichung)

Job Title: Sales Representative

The Sales Representative is a leading driver of our customer interactions and sales performance. They are the face of our customer experience approach and build deep relationships that deliver value for customers and patients in order to drive sales growth in a compliant and ethical manner.

Major accountabilities:

• Drive competitive sales growth
• Strong collaborating with RLT marketing, medical and cross functional colleagues
• Personalize and orchestrate customer engagement journeys for target HCPs
• Build engagement by working in partnership with HCPs to develop a sustained collaboration
• Deliver memorable, customer-centric experiences beyond clinical differentiation
• Leverage available data sources to create, dynamically prioritize and adjust relevant territory, account and customer interaction plans
• Share customer insights with relevant internal stakeholders to support the development of product-and indication-related content, campaigns and interaction plans
• Deliver value to customers and patients
• Collaborate compliantly with cross-functional teams to design and implement solutions
• Act with integrity and honesty by treating customers and colleagues in a transparent and respectful manner
• When facing ethical dilemmas, do the right thing and speak up when things don’t seem right
• Live by Novartis Code of Ethics and Values and Behaviors

Ethics and Compliance:

• Contribute proactively to build a credible image and positive reputation for Novartis
• Work within any given legal framework, Novartis Ethics and Compliance policies

Key performance indicators:

• To be populated at local level, based on the guidance that will follow from IMI Field Engagement Performance Management Council outcomes
• 100% compliance

Minimum Requirements: Work Experience:

• Established network to target customer group desirable
• Specific product knowledge desirable
• Sales in healthcare / pharma / related business
• 2 year experience in the field of oncology/specialty

Skills:

• Account management
• Commercial excellence
• Communication skills
• Compliance
• Conflict management
• Cross-functional coordination
• Customer insights
• Ethics
• Influencing skills
• Selling skills

Languages:

• English
• Chinese

Skills Desired:

• Account management
• Commercial excellence
• Communication skills
• Compliance
• Conflict management
• Cross-functional coordination
• Customer insights
• Ethics
• Healthcare sector
• Influencing skills
• Negotiation skills
• Selling skills
• Technical skills