Sales Representative (m/w/d) Solide Tumore, Gebiet: Hannover, Braunschweig, Wolfsburg

Job Opportunity At Novartis Pharma GmbH

Consulting customers regarding Novartis product portfolio and services using digital and analog channels and considering the needs of healthcare professionals to expand scientific knowledge, increase awareness of diseases, and ultimately improve patient care and treatment outcomes.

Your responsibilities include:

• Advising and informing regarding Novartis product portfolio and services by providing the right data and key messages to the right customer at the right time through the right channel to support customer decision-making and optimize therapy outcomes.
• Using communication skills in customer interaction and adapting messages and channels to customer and patient needs to best meet customer needs and optimize the customer experience.
• Regularly analyzing all available data sources and information, continuously documenting customer insights in the relevant data systems to better personalize content and messages.
• Understanding and utilizing omnichannel customer engagement, effectively and efficiently using individual customer preferences to maximize impact on patients, customers, and the company.
• Responsible for territory and center management, using all available data sources to create, dynamically prioritize, and adjust relevant territory, account, and customer contact plans.
• Implementing customer interaction concepts in cross-functional coordination with sales, medical, and key account management teams.
• Continuously sharing insights gained from customers to support the development of product- and indication-related content, campaigns, and interaction plans. Working closely with geographic and/or cross-functional teams to achieve maximum impact for Novartis with customers.
• Having current knowledge of the industry, therapeutic area, technical information, recent studies, competitors, and market situation, focusing efforts on the most important customer potentials.

Qualifications for the position include:

• Scientist or trained pharmaceutical representative, PTA, MTA, BTA, CTA
• Knowledge of §75 Drug Law
• Strong social skills
• Resilience behavior
• Willingness to continuously learn
• Customer and account management, including the use of communication and negotiation skills (customer and patient-oriented dialogue)
• Understanding of business insights and data (including technical platform, analytics, and structured thinking) to improve patient benefits
• Management of customer experiences & cross-functional collaboration (internal/external)
• Omnichannel customer engagement (knowledge/platform knowledge)
• Self-directed and goal-oriented action
• Very good German and English language skills in speech and writing
• Valid driver's license (Class B or Class 3)

Why Novartis?

Our mission is to reimagine medicine to improve and extend lives. Our vision is to become the most valued and trusted pharmaceutical company in the world. How will we achieve this? With our employees. It is our employees who drive us every day to achieve our goals. Join this mission and be part of this great team!

Learn more: https://www.novartis.com/about/strategy/people-and-culture

All information can be found in our Novartis Life Handbook (English): https://www.novartis.com/careers/benefits-rewards . Contact the responsible Talent Acquisition Business Partner for further details.

Commitment to Diversity and Inclusion: Novartis is committed to diversity, equity, and inclusion. We strive to assemble diverse teams that are representative of the patients and communities we serve, and we seek to create an inclusive workplace that fosters bold innovation and enables our employees to realize their full potential.

Our hiring decisions are based on equity and the best qualifications, regardless of gender, religion, age, color, race, sexual orientation, nationality, or disability.

Support for Applicants with Disabilities: The law provides the opportunity for severely disabled/equally qualified applicants to include the local SBV in the application process. If this is your wish, please include it in a note in your resume in advance.

Join our Novartis Network: If this position does not match your experience or career goals but you still want to stay in touch with us to learn more about Novartis and our career opportunities, join our Novartis Network:

https://talentnetwork.novartis.com/network

Skills Desired: Account Management, Commercial Excellence, Communication, Compliance, Conflict Management, Cross-Functional Work, Customer Insights, Ethics, Healthcare Industry, Influencing Skills, Negotiation, Sales, Technical Skills