Sales Representative (m/w/d) Neurologie - multiple Sklerose, Gebiet: Kiel, Itzehoe, Flensburg, Pinneberg, Kaltenkirchen

Job Opportunity At Novartis Pharma GmbH

Consulting customers regarding product portfolio and services of Novartis using digital and analog channels considering the needs of the healthcare professionals to expand scientific knowledge, increase awareness of diseases, and ultimately improve patient care and treatment outcomes.

Your responsibilities include:

• Advising and informing regarding product portfolio and services of Novartis providing the current, relevant, and authorized data and core messages at the right time, to the right customer, through the right channel to support customer decision-making and optimize therapy outcomes ethically.
• Utilizing communication skills in customer interaction and adapting messages and channels customer- and patient-oriented to meet customer needs and optimize the customer experience.
• Regularly analyzing all available data sources and information, continuously documenting insights about the customer in the respective data systems to better personalize content/messages for them.
• Understanding and utilizing omnichannel customer engagement, effectively and efficiently using individual customer preferences to maximize the impact on patients, customers, and the company.
• Responsible for territory and center management and utilizing all available data sources to create, dynamically prioritize, and adjust relevant territory, account, and customer contact plans.
• Implementing customer interaction concepts in cross-functional coordination with involved teams from sales, medical, and key account management.
• Continuously sharing gained insights from customers to support the development of product- and indication-related content, campaigns, and interaction plans. Working closely with geographic and/or cross-functional teams to achieve maximum impact for Novartis with customers.
• Having current knowledge of the industry, therapy area, technical information, recent studies, competitors, and market situation and focusing efforts on the most important customer potentials.

Qualifications for the position include:

• Scientist or trained pharmaceutical representative, PTA, MTA, BTA, CTA
• Knowledge according to §75 Drug Law
• Strong social skills
• Resilience behavior
• Willingness to continuously learn
• Customer and account management including the use of communication and negotiation skills (customer and patient-oriented conversation guidance)
• Understanding of business insights and data (including technical platform, analytics, and structured thinking) to improve patient benefit
• Management of customer experiences & cross-functional collaboration (internal/external)
• Omnichannel customer engagement (knowledge/platform skills)
• Self-directed and goal-oriented action
• Very good German language skills in speech and writing and English language skills in speech and writing
• Valid driver's license (driving license class B or class 3)

Why Novartis?

Our intention is to reshape medicine to improve and extend human lives. Our vision is to become the most valuable and trusted pharmaceutical company in the world. How will we achieve this? With our employees. It is our employees who drive us every day to achieve our goals. Become part of this mission and this great team!

Learn more: https://www.novartis.com/about/strategy/people-and-culture

All information can be found in our Novartis Life Handbook (English): https://www.novartis.com/careers/benefits-rewards. Contact the responsible Talent Acquisition Business Partner for further details.

Commitment to Diversity and Inclusion: Novartis is committed to diversity, equity, and inclusion. We strive to assemble diverse teams that are representative of the patients and communities we serve, to drive bold innovation and to enable our employees to fulfill their full potential.

Our hiring decisions are based on equity and the best qualifications, regardless of gender, religion, age, color, race, sexual orientation, nationality, or disability.

Support for Applicants with Disabilities: The law provides for the possibility of including the local SBV in the application process for severely disabled/equally situated applicants. If this corresponds to your wish, please let us know in advance as a note in your resume.

Join Our Novartis Network: If this position does not match your experience or career goals, but you still want to stay in contact with us to learn more about Novartis and our career opportunities, please join our Novartis Network:

https://talentnetwork.novartis.com/network

Skills Desired: Account Management, Commercial Excellence, Communication Skills, Compliance, Conflict Management, Cross-Functional Coordination, Customer Insights, Ethics, Healthcare Sector, Influencing Skills, Negotiation Skills, Selling Skills, Technical Skills