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L&T Central Services Specialist (japanese Speaker)

Administer and deliver high-quality GxP and Non-GxP training in Novartis LMS
Selangor, Malaysia
Mid-Level
4 days ago
Novartis

Novartis

A global healthcare company specializing in innovative medicines, generic drugs, and eye care products.

Job Role In People & Organization

This role supports the development of People & Organization (P&O) processes, principles, and guidelines for a small client group, as well as coordinate data analysis and evaluation, in support of the implementation and/or maintenance of processes/services/continuous improvement in scope.

Major accountabilities:

  • Learning and Talent Central Administrator in Novartis Learning and Talent related systems
  • Perform and deliver high quality GxP and Non-GxP training activities in Novartis Learning Management System (UP4Growth)
  • Ensure compliance to Novartis internal quality standards, relevant regulatory requirements and service level agreement (SLA)
  • Deliver high-quality service using applications like SNOW, Internal Training Tools, SharePoint etc.
  • Stay apprised with the information on the major on-going incidents, escalations, issues and develop an understanding of recurring incidents and problem tickets
  • Ensure timely completions of mandatory trainings and adherence to compliance policy
  • Support in knowledge and capability building within the team
  • Ensure all time readiness for customer and internal audits and support customers during audits and inspections by providing requested training documents

Minimum Requirements:

  • Graduate/Postgraduate in Pharmacy/Life Sciences/Engineering/Arts/MBA/HR or equivalent from reputed institute
  • Able to communicate in English and Japanese (both in speaking and in writing to support the respective end market)
  • Previous experience in cooperating with stakeholders in Japanese
  • Demonstrated ability to work in cross functional teams in an international environment
  • Passion for learning – Learning Agility
  • Excellent written and verbal communication skills
  • Solid organizational skills including attention to details and multitasking skills

Languages:

  • English & Japanese

Commitment to Diversity and Inclusion / EEO

Novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.

Skills Desired

  • Communication
  • Curiosity
  • Customer Care
  • Data Privacy
  • Employee Experience
  • HRIS (Human Resource Management System)
  • Hr Operations (Hr Ops)
  • HR Service Delivery
  • Human Resource Management
  • Human Resource Management System
  • Human Resources (HR)
  • Identity Access Management (IAM)
  • Onboarding
  • Payroll
  • Sdm
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L&T Central Services Specialist (japanese Speaker)
Selangor, Malaysia
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About Novartis
A global healthcare company specializing in innovative medicines, generic drugs, and eye care products.