Operations Senior Associate, Ormonde Secondary

Operations Senior Associate

Nova Pioneer is looking for a superstar Operations Senior Associate to ensure the smooth running of everyday processes and provide logistical and administrative support to our Ormonde Secondary. We are looking for a meticulous and self-driven individual who is excited about working in a fast-paced environment. This is an opportunity to create a transformative brand with the future of Africa’s youth at stake.

The Operations Senior Associate will report to the Head of School / Associate Dean of Operations. Your responsibilities include:

In partnership with the School Leader and the Dean of Operations, the Operations Senior Associate will be supported in a broad range of operational needs, including but not limited to:

• Facilities Management
• Oversee the maintenance and repair of all school buildings, classrooms, and grounds.
• Manage cleaning, landscaping, and waste management services to maintain a safe and attractive campus.
• Implement preventative maintenance schedules to reduce downtime and extend the lifespan of equipment and infrastructure.
• Ensure compliance with health, safety, and environmental standards across all facilities.
• Oversee security systems, access control, and emergency response procedures.
• Manage contractors and service providers, ensuring quality and cost-effectiveness.
• Monitor the condition of facilities and recommend improvements or upgrades.
• Support the leadership team in managing the facilities budget, including procurement of supplies and services.
• Operations Management
• Coordinate all non-academic operations including facilities, transport, security, catering, and administrative support.
• Develop and implement operational policies and procedures to ensure efficiency and compliance.
• Supervise and support administrative and support staff in daily operations.
• Support the leadership team in managing budgets for operations, facilities, and procurement, ensuring responsible resource use.
• Oversee procurement and inventory of school supplies and equipment.
• Coordinate logistics for school events, extracurricular activities, and projects requiring facilities and operational support.
• Managing aftercare logistics, including recording and tracking of student attendance, communicating charges with Finance.
• Support the school leader and leadership team in planning and implementing operational strategies.
• Oversee emergency preparedness and risk management for the school community.
• Support the IT team in the running and managing of the school's networks, servers, hardware, software, and user support.
• Recording, monitoring, and reporting on staff attendance. This includes maintaining accurate daily attendance records, managing leave requests and approvals, and following up on absences to ensure proper documentation.

Required qualifications:

• You have a minimum of 3 years working experience in an Operations/Facilities or similar role.
• You have a relevant higher education qualification.
• You have your own reliable vehicle/transport.

Competencies and character:

• You enjoy working with and collaborating with others.
• You pay attention to detail and work with high accuracy.
• You are a thoughtful planner with ability to multi-task, take initiative, prioritize effectively, and deliver for multiple stakeholders according to tight deadlines.
• Your tasks are well planned and arranged in order of urgency and priority.
• You have an ability to communicate effectively with diverse individuals and to handle situations calmly and efficiently.
• You are open to giving and receiving feedback - you are excited about a culture of "Always Growing".
• You are results driven, you move fast and take ownership of your work.
• You have a proven track record of holding yourself and your teammates to high standards of operational excellence.

Nova Pioneer is committed to the achievement and maintenance of diversity and equity in employment. Nova Pioneer is a place where our people experience tremendous growth, fast! We invest heavily in the growth of our people because it leads to greater mastery in both us and our students. "Novaneers" work harder and work longer hours than most schools but as a result, the growth they experience is extraordinary. We offer consistent and ongoing personal development and provide clear career pathways that ensure that our people are always achieving their personal and professional best. Nova Pioneer has a highly energetic, entrepreneurial environment where our people get to bring their creative and innovative ideas to life. We look for people who are flexible and who are able to adapt and respond quickly to adversity with a positive, can-do attitude (there are no problems, only solutions!). We welcome challenges and roll with the punches because it makes us, and our students, better. There is no problem too big for us! We work hard but we also have a lot of fun together. We bring infectious energy and enthusiasm to everything we do because joy fuels the hardest work and learning. Read more about our culture principles here.

Please note:

• Nova Pioneer may appoint and/or expire the posting of this advertisement at their own discretion.
• If you have not been contacted within 30 days of the closing date of this advertisement, please consider your application as unsuccessful.

Nova Pioneer, in line with the POPIA (Protection of Personal Information Act) will attempt to ensure the confidentiality of all applicants for this role. All reasonable measurements will be in place to protect personal information, but it will be used for recruitment and employment purposes. By submitting your application with Nova Pioneer, you are recognizing and accepting this disclaimer. Nova Pioneer will never request an application fee from candidates. If you are contacted with a request to pay a fee from someone claiming to be a Nova Pioneer Talent or Recruitment representative, please do not pay them and report it to us immediately on talent.ke@novapioneer.com or talent.sa@novapioneer.com.