Protective Services Officer

Protective Services Officer

Join Novant Health as a Protective Services Officer with the highly respected Protective Services team, where your work supports a safe environment for patients, visitors, and healthcare team members in a fast-paced, mission-driven setting.

Why Choose Novant Health Protective Services?

• Strong Reputation: Be part of a team recognized by the North Carolina Private Protective Services Board.
• Paid, Comprehensive Training: Includes Armed/Unarmed Certifications, ASP Baton, OC Spray, BLS, and Aggressive Behavior Management—all led by certified in-house instructors.
• Career Growth: Advance within a hybrid model of Private Armed Security and Company Police, with lateral and upward mobility across specialized units.
• Professional Gear Provided: Includes ballistic vest/carrier and a yearly uniform allowance.
• Education Support: Tuition reimbursement for college-level coursework and degree programs.
• Modern Technology & Tools: State-of-the-art patrol vehicles, communication systems, and protective equipment.
• Collaborative & Diverse Team: Work alongside experts in Emergency Management, Executive Protection, Community Patrol, and Investigations.

Make a difference. Protect what matters most. Apply today to take the next step in your public safety career with a healthcare security leader.

What You'll Do

• Respond to emergency calls for assistance and ensure rapid, professional incident resolution.
• Monitor behavioral health units and provide direct support to clinical staff in high-acuity environments.
• Participate in firearms training and other healthcare-specific security programs to maintain a safe, therapeutic setting.

What We're Looking For

• Education: High School Diploma or GED, required.
• Experience: Healthcare Public Safety/Polic, preferred.
• Licensure/certification/registration: IAHSS Basic and/or Adv Training Certifications within 6 months of hire, required. NCPPSB Armed Security Office Registration Permit within 12 months of hire, required. NC state approved curricula for restrictive interventions (facility specific) within 3 months of hire, required.
• Additional skills required: BLS/CPR within 90 days of hire through employment.
• Must qualify for and maintain a North Carolina Private Protective Service Board Armed Security Officer Registration Permit in accordance with annual training and qualification standards established by Novant Health.
• Public contact experience.
• Satisfactorily completes all required organizational and departmental basic, field, and in-service training courses as well as courses that support our Emergency Management efforts such as decontamination or hazardous materials awareness training.
• Basic computer skills.
• Ability to successfully complete generic and department-specific skills validation and competency testing.
• Ability to accurately receive and transmit information by radio and telephone.
• Ability to translate observations and information into legible, complete, and accurate reports.
• No criminal record.
• Maintains valid driver's license in the state of residence.
• Maintains compliance with the Novant Health Vehicle Use, Requirements & Guidelines Policy.
• Immediately notifies Director of Public Safety or Public Safety Manager of any and all charges relating to the operation of a motor vehicle and/or criminal complaint.
• Additional skills preferred: Security, law enforcement or military experience.

Job Opening ID 107317