Service Project Engineer

Technical Specialist

Support development of new products and the realization of performance enhancement and cost improvement ideas.

Analyze, evaluate, and recommend new materials to support product design changes.

Serve as technical escalation point for service group, provide advanced analysis and offer resolutions for most challenging issues.

Perform other work-related tasks as assigned by service group.

Receive, analyze, troubleshoot and resolve most complex/most urgent technical issues.

Familiar with the complete L&H portfolio.

Performs advanced troubleshooting with minimal engineering support assistance across multiple technical disciplines.

Possesses and applies extensive knowledge of principles, practices and procedures in multiple fields of specialization and disciplines.

Serve as Technical specialist in customer meetings onsite/offsite as and when required.

Prepare reports with damage assessments and recommended corrective/maintenance action based on customer and field service reports, and data from NOV logging or monitoring systems.

Coordinate with internal and external specialists to support complex issue resolution. Cooperate with other business lines to provide the customers "Service Above All"

Maintain close relationships and communication loops with engineering group.

Review and modify recommended spare parts lists. Advise on stocking quantities.

Prepare and produce documentation for L&H (Globally) SPS activities prior and after completion of job.

Coordinate project deliveries from other departments executed during SPS (FE, Parts, TESS++).

Maintain test procedure templates.

Be responsible for tools and instruments.

Administrator and super user for department specific software tools.

Act as lead engineer/Field Manager on larger projects.

Participate in mobilization meetings.

Responsible for service jobs on demand (during high workload periods/holidays).

Assessor for product units.

Internal training on products and components.

Job Identification: 36213

Job Category: Service

Location: Buråsen 24, Kristiansand S, 4636, NO