Provider Growth Strategy & Operations Lead

Provider Growth Strategy & Operations Lead

Nourish is on a mission to improve people's health by making it easy to eat well. Nutrition-related chronic disease is the largest and most overlooked crisis in the world. Food can be medicine: working with a Registered Dietitian is one of the most effective interventions available, but less than 1% of eligible Americans use their covered benefits. Nourish is building an AI-native, patient-friendly healthcare system centered on nutrition that improves outcomes, lowers costs, and helps people live healthier, longer lives. We launched three years ago, are live in all 50 states, and already have thousands of dietitians and hundreds of thousands of patients on the platform. We are growing quickly, have partnered with national health insurance companies and provider groups, and have raised $115M from top-tier VCs including JP Morgan Growth Equity, Thrive Capital, Index Ventures, Y Combinator, Maverick Ventures, Box Group, Atomico, G Squared, and Pinegrove Venture Partners. Our angel investors include world-class healthcare founders from Oscar, Rightway Health, Headway, Spring Health, and Alto Pharmacy, as well as soccer star Alex Morgan and the founders from Olipop and Notion.

About the Role

As the Provider Growth Strategy & Operations Lead at Nourish, you'll be responsible for driving strategic projects across the entire provider recruiting and onboarding funnel. You'll use data-backed insights to implement process optimizations and deploy new bets to further our growth by both increasing the scale of our provider base as well as improving their experience joining the platform. You'll be joining a collaborative and passionate team that's dedicated to improving lives through better nutrition, and you'll be a pivotal player in our vision to help one hundred million people live healthier, longer lives using Nourish. You'll report into and work directly with our Director of Provider Growth, as well as partner closely with every part of the Provider Growth team (marketing, recruiting, & onboarding). You'll also frequently work cross-functionally with ops, product, engineering, data, and finance on everything from new product builds to monthly budgeting and forecasting. This role is full-time and open to NYC-based candidates only. Expectation to work in-person 3-4 days per week, with some remote flexibility, from our office in Flatiron.

Key Responsibilities:

• Test and deploy new process optimizations based on data-backed insights to improve provider conversion and experience across the entire provider growth org (marketing, recruiting, & onboarding)
• Construct in-depth reporting capabilities across the full provider growth funnel
• Partner with Finance to develop detailed target-setting, forecasting, and budgeting models
• Run cross-functional strategy meetings to keep executives and the operating team in lock-step
• Build out our operational systems to improve team efficiency via automation and new product builds
• Develop provider growth playbooks that can be deployed across new provider verticals
• Identify and manage projects addressing major strategic priorities across the full funnel

We'd Love To Hear From You If:

• You have 2-5 years of experience, with experience in consulting, finance, and/or startup strategy & operations
• You are an end-to-end problem solver - you think through and breakdown every piece of a problem, and then can execute from start to finish
• You love building from scratch - you know how to put together an MVP or stand-up WIP solutions and thrive in figuring out how to do something for the first time
• You are a talented analytical thinker who loves crafting their next steps from the numbers
• You love making a good process even better - you have a strong attention to the details and love tinkering with processes to be more efficient and effective
• You have strong communication skills - you can put your vision into words, and communicate it effectively to a cross-functional team
• Bonus points if: you have startup experience - you've understand how startups operate and thrive in that environment
• Bonus points if: you have a passion for healthcare or nutrition, and/or have experience in the industry

Please note that you must be legally authorized to work in the U.S. for this position.