Guest Service Representative - Bakery Event Team

Guest Service Representative (aka Joy Creator)

Join our Fort Worth bakery where every shift is about spreading joy. At this location, our Guest Service Representatives may also get the chance to work with our Event Team — helping coordinate local celebrations and events beyond the bakery doors, if you're interested in event-side experience.

Your day-to-day:

• Warmly greet guests both in-store and by phone, ensuring a joyful and helpful experience
• Assist customers in selecting cakes, flavors, add-ons, and packages that best suit their celebration
• Operate POS systems accurately and promote the Nothing Bundt Cakes app
• Keep the retail space clean, well-stocked, and visually appealing
• Support special events and off-site setups if you become part of the event team

Qualifications:

• Must be 18 years or older to apply
• Energetic, friendly personality and strong communication skills
• Ability to multitask in a fast-paced, service-driven environment
• Interest in customer-facing work and possibly helping with event coordination
• Prior retail, hospitality, or food service experience is a plus but not required

Why this role could be your sweetest career move:

• Deliver daily joy through service and celebration
• Hands-on exposure to both retail guest interaction and event operations
• A brand culture centered on warmth, teamwork, and growth
• Cake perks, flexible shifts, casual dress, and community involvement

Ready to bring joy and help make life's sweetest moments even sweeter? Feel free to apply online via CareerPlug or similar platforms, or drop off your resume in person at the bakery: Nothing Bundt Cakes 4603 Camp Bowie Blvd, Fort Worth, TX 76107 Ask for Lead Operator Kerri Benson Phone: 817-989-2253 | Email: fortworth@nothingbundtcakes.com

Compensation: $11.00 - $13.00 per week