Guest Service Representative

Guest Service Representative

Our mission is to Bring the Joy every day! Through working hard and having fun, we love to create a warm and welcoming place for our guests and employees, and with teamwork and guidance, we cultivate an incredible work environment for our team on a daily basis. The Nothing Bundt Cakes (NbC) Guest Service Representative creates a warm, welcoming environment for our guests, offers creative solutions for unique celebratory occasions and sells our delicious cakes.

Accountabilities/Duties:

• Promptly greets walk-in and phone guests with genuine warmth and helpful enthusiasm
• Processes guest orders efficiently and accurately
• Assists the Crafter in preparing cake decorations and packaging supplies as needed
• Maintains a consistent work attendance and punctuality record

We are a team that prides ourselves in offering:

• A warm and welcoming environment
• The ability to make genuine, positive connections with coworkers
• Flexible scheduling with guaranteed hours
• Commitment to your personal success and development
• Experience in a top national brand that prides itself in guest service and quality cakes
• Our managers are committed to your success and further development, within the brand and overall career. You will gain industry-demanding experience at the highest level and with an emphasis on celebration!

Benefits:

• Paid-time off (even for part-timers)
• Full-time team members have the option for health insurance coverage, paid in part by the company
• Flexible Scheduling
• Great entry-level role to build your experience and grow!
• Locally owned company so you'll feel more like family than a number
• Risiliant business that didn't have to close during COVID
• Work/life balance
• Not under-staffed so you won't be over-worked
• $10 - $14 per hour based on availability and experience