Manager, Facility Services

Manager Of Facility Services

The Manager of Facility Services reports to the Assistant Director of Facilities and is responsible for the comprehensive management of facility operations across multiple campuses, including Franklin, Milwaukee, and the corporate hangar. This role ensures that all operations are efficient, safe, and in compliance with industry standards and best practices. The manager plays a crucial role in maintaining a high-quality environment in the most energy and cost-efficient manner and is a key supporter of the Business Continuity Plan Recovery Team.

Operations Management: Oversee and coordinate the 24/7 operations of electrical infrastructure, building automation programming, security systems, and utility work.

Consulting and Support: Provide technical consulting and support to various campuses and stakeholders, ensuring compliance with OSHA and other applicable codes and standards. Act as a consultant to the Milwaukee campuses and New York site for all MEP facility-based infrastructure.

Process Improvement: Initiate and direct technical changes and process improvements to enhance safety, comfort, and operational efficiency. Stay updated with industry standards and incorporate changes as needed.

Project Management: Consult, lead and manage internal projects, including scope, budget, and schedule. May include developing/assisting in the development of construction specifications, cost estimates, and project timelines.

Vendor and Client Relations: Establish and maintain positive vendor contacts to ensure continuous, effective facility operations. Negotiate contracts. Service agreements and communicate with internal clients regarding facility operation issues.

Team Leadership: Manage and mentor 1st, 2nd, and 3rd shift employees which may include apprentices, ensuring effective staffing and operations of large-scale commercial properties. Conduct regular employee performance reviews and skill assessments.

Culture of Belonging & Inclusion: Champion initiatives that foster an environment of belonging and inclusive workplace culture, ensuring alignment with the organization's commitments and equitable employment practices.

Technical Partnership: Collaborate with multiple stakeholder groups to support on-site events, data center operations, restaurant operations, information technology, and BAS systems.

Budget Management: Initiate requests, approve invoicing and spending to ensure adherence to budget forecasts for applicable departments.

Qualifications

Education: Bachelor's degree or Associate degree in Facilities Management or a related field, with equivalent education and experience.

Certifications: IFMA CFM designation preferred

Experience:

• Minimum 5 years of experience as a people manager with demonstrated management skills, including negotiating, leadership, delegation, planning, and organization.
• Minimum 7 years of experience in building operations, design, and construction techniques and standards.

Technical Skills:

• Proficiency in Microsoft Office Suite and CAFM systems of record.
• Working knowledge of energy management and automated control systems for commercial buildings, with preferred experience in Johnson Controls and Honeywell automation control systems.

Interpersonal Skills: Strong analytical, creative problem-solving skills, and the ability to work with all levels of the organization and industry network.

Additional Skills: Experience with CBA's and labor unions preferred Master Electrician credential preferred.

This role is pivotal in ensuring that all facilities are operating efficiently and safely, while continually improving processes to adapt to changing industry standards and business needs.

Compensation Range: Pay Range - Start: $84,350.00 Pay Range - End: $156,650.00 Geographic Specific Pay Structure: 200 - Structure 110: 92,820.00 USD - 172,380.00 USD 200 - Structure 115: 97,020.00 USD - 180,180.00 USD

We believe in fairness and transparency. It's why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you're living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable.

Northwestern Mutual is an equal opportunity employer who welcomes and encourages diversity in the workforce. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.