Resource Coordinator Environmental Science Supervisor Manager Level Support Services Environmental Full Time Days

Resource Coordinator Environmental Science Supervisor Manager Level Support Services Environmental

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better health care, no matter where you work within the Northwestern Medicine system. We pride ourselves on providing competitive benefits, including tuition reimbursement, loan forgiveness, 401(k) matching, and lifecycle benefits.

Job Description

The Resource Coordinator Patient Escort reflects the mission, vision, and values of NM, adheres to the organization's Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines, and all other regulatory and accreditation standards.

The Resource Coordinator Patient Escort facilitates the scheduling and training of Dispatchers and Escorts. Additional responsibilities include electronic reporting, assisting with daily supervision, and transporting patients when volumes are heavy.

Responsibilities:

• Assesses transportation needs for assigned shift and monitors activities to ensure patients are being moved in a safe and timely manner.
• Responsible for running and maintaining key reports through the Patient Escort software, including response times and employee productivity.
• Assists in the coordination of employee scheduling, both long-term and daily needs.
• Serves in a support capacity for employee timekeeping, reporting.
• Identifies and communicates critical situations involving the transport of patients, blood, or specimens in accordance with departmental standards.
• Transports patients when volumes are heavy.
• Performs Dispatch functions if necessary.
• Operates, monitors all aspects of Electronic Transport software system; including entering requests, altering priorities, request audit, employee breaks, and appointments for diagnostic testing.

Qualifications

Required:

• High school diploma or equivalent.
• Must be able to speak, spell, read, write, and understand English.
• Excellent communication skills and ability to interact well with patients of all ages.
• Must have exceptional patient relations skills.
• Must be able to work under stress in a fast-paced environment.
• Must demonstrate reliability, punctuality, and good attendance.
• Ability to be on feet for the majority of the day.
• Excellent hygiene is a necessity.
• Must have no lifting restrictions.
• Enrollment in BLS training course within 2 months of hire and successful completion within 3 months.

All your information will be kept confidential according to EEO guidelines.

Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation, or any other protected status.

We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events.