Patient Services Rep Float - Part Time Days (20hrs/wk.) Living Well

Patient Services Rep Float- Part Time Days (20hrs/wk.) Living Well

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better health care, no matter where you work within the Northwestern Medicine system. We pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, our goal is to take care of our employees. Ready to join our quest for better?

The Patient Services Representative reflects the mission, vision, and values of NM, adheres to the organization's Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines, and all other regulatory and accreditation standards.

Under direct supervision of Practice Manager/Coordinator, this position is responsible for greeting patients, scheduling appointments, performing various medical practice business related duties, and acting as liaison between patient and practice.

Qualifications

Required:

• High School Diploma or equivalent
• 1-3 years prior Physician office experience
• Strong organizational and time management skills
• Excellent interpersonal, written and verbal skill
• Must be able to multi-task

Preferred:

• Medical office coding
• Previous customer service experience

Schedule: Monday and Wednesday in Geneva 3 – 8 PM Tuesday and Thursday in Warrenville 3 – 8 PM The above schedule will vary based on business needs.

Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.

We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events.