Sr Cons Digital Services Engineer

Northern Trust Data Analyst

Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.

Northern Trust is proud to provide innovative financial services and guidance to the world's most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world's most sophisticated clients using leading technology and exceptional service.

Major Duties:

• Manages the increasing amount of data metrics and analyzes out clients behavioral data focusing on how we and our clients use the data effectively and outcomes
• Structures large data sets to find usable information, trends and patterns to solve business problems
• Performs extensive data analysis including data profiling and data analytics (Diagnostic, Descriptive, Predictive, and Prescriptive)
• Process engineering, works closely with business and technology partners to analyze and document data and analytics requirements for Digital Service solutions
• Collaborates with the management team to develop and implement plans for the operational infrastructure of systems, processes, and personnel in Digital Services
• Works with the Technology Servicing and Solution Delivery to understand current digital service landscape and help build business strategies
• Efficiently tracks queries for timely resolution and ensure all issues are managed through to closure
• Performs trend analysis to identify and work with upstream partners to review opportunities for product development or changes to process and controls
• Proactively determines client needs or issues by asking insightful questions and conducting regular client engagement with the objective of developing relationship with clients
• Operates under minimal supervision but within a global team
• Solves complex problems
• Takes a new perspective on existing solutions
• Exercises judgment based on the analysis of multiple sources of information
• Impacts a range of customer, operational, project or service activities within own team and other related teams

Knowledge:

• Technically competent with data analytic tool sets including Google Analytics, Power BI and Alteryx
• Demonstrates excellent analytical, consultative, communication and judgment skills
• Strong collaboration skills with client and partner areas especially in large and complex projects to deliver solutions to the client
• Strong communication and client servicing skills
• Display strong presentation skills to key stakeholders (both internal and external)
• The role has the potential to be client-facing in the future operating model
• Display strong project management, critical thinking and strategic thinking skills to lead or provide input into long term strategy of Data Analytics group
• Has a data-driven analytical mindset
• Confident, well-balanced, fast learner, resilient and approachable
• Exceptional self-starting skills with keen attention to detail
• Problem solver and results oriented
• Requires in-depth conceptual and practical knowledge in own job discipline and basic knowledge of related job disciplines
• Applies best practices and how own area integrates with others
• Is aware of the competition and the factors that differentiate them in the market
• Explains difficult or sensitive information; works to build consensus

Experience:

• Degree preferred in relevant subject e.g. Analytics, Financial, Economics, Mathematics
• Preferably with relevant experience asset servicing
• 5 -7 years of relevant experience
• Acts as a resource for colleagues with less experience
• May lead small projects with manageable risks and resource requirements

Working with Us:

As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas.

Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose.

We'd love to learn more about how your interests and experience could be a fit with one of the world's most admired and sustainable companies! Build your career with us and apply today. #MadeForGreater

Reasonable accommodation:

Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at MyHRHelp@ntrs.com.

About Our Manila Office:

The Northern Trust Manila office celebrated a decade of excellence in 2024. Through agility, resiliency, innovation, and excellence, they have evolved into a dynamic hub with diverse capabilities and a thriving workforce of over 1,200 — driving meaningful impact and sustainable growth.