Senior Computer User Support Specialist

Senior Computer User Support Specialist

GovCIO is currently hiring for a Senior Computer User Support Specialist. This position is fully remote. The role involves providing technical support for computers and associated networks, including installing, troubleshooting, servicing, and repairing personal computers, network equipment, and related software. The specialist will also connect personal computers to existing data networks, maintain network diagrams, and instruct users in the use of personal computers and networks. Additionally, the role includes investigating information, network, and communications needs of users, and making recommendations regarding software and hardware purchases. The position requires a bachelor's degree with 8+ years of experience or equivalent, and the ability to obtain and maintain a secret clearance.

GovCIO is a team of transformers passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens. We are changing the face of government IT and building a workforce that fuels this mission.

If selected, the interview process will include a virtual video interview with a hiring manager and/or team, and an enhanced biometrics ID verification screening. The hiring process will also include a background check, verification of education, and employment history. Employees enjoy a range of perks and benefits, including an employee assistance program, corporate discounts, learning and development platform, training, education and certification assistance, referral bonus program, internal mobility program, pet insurance, and a flexible work environment.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran.

The posted pay range reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process.