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Customer Service Representative (CSR)
Assist customers efficiently to ensure high satisfaction and retention
Fargo, North Dakota, United States
Entry Level
2 months ago
North Dakota Staffing
Provides staffing and workforce solutions for state government agencies and public sector organizations in North Dakota.
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Customer Service Representative
Are you a people person who thrives on solving problems and delivering exceptional customer service? Bears Home Solutions is looking for a passionate Customer Service Representative to join our dynamic team. If you enjoy being on the phone, handling both inbound and outbound calls, and working in a fast-paced environment, this role is perfect for you! Key Responsibilities:
- Handle inbound and outbound calls to existing customers.
- Provide excellent customer service by addressing inquiries, resolving issues, and offering solutions in a timely manner.
- Collaborate with team members to ensure a seamless customer experience.
- Utilize problem-solving skills to handle challenges on the fly.
- Maintain accurate records of customer interactions and transactions.
About North Dakota Staffing
Provides staffing and workforce solutions for state government agencies and public sector organizations in North Dakota.