Customer Service Representative (CSR)

Customer Service Representative

Are you a people person who thrives on solving problems and delivering exceptional customer service? Bears Home Solutions is looking for a passionate Customer Service Representative to join our dynamic team. If you enjoy being on the phone, handling both inbound and outbound calls, and working in a fast-paced environment, this role is perfect for you! Key Responsibilities:

• Handle inbound and outbound calls to existing customers.
• Provide excellent customer service by addressing inquiries, resolving issues, and offering solutions in a timely manner.
• Collaborate with team members to ensure a seamless customer experience.
• Utilize problem-solving skills to handle challenges on the fly.
• Maintain accurate records of customer interactions and transactions.