CPC Processor Customer Support

Datavant Call Center Position

Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care. By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare.

This is a remote role (Call Center)

Position Details

Full-Time: Sunday-Thursday 10pm-6:30am EST

Comfortable working in a high-volume production environment.

Processing medical record requests by taking calls from patients, insurance companies and attorneys to provide medical record status.

Documenting information in multiple platforms using two computer monitors.

Proficient in Microsoft office (including Word and Excel).

We offer:

• Comprehensive onsite/virtual training program followed by job shadowing with an assigned mentor.
• Company equipment will be provided to you (including computer, monitor, virtual phone, etc.).
• Full Benefits: PTO, Health, Vision, and Dental Insurance and 401k Savings Plan and tuition Assistance.

To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis.

Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.