Tech, Operations

Job Posting

Essential Functions include, but are not limited to: Under the direction of the Operational Coach (Manager) operates automatic solid-dose packaging equipment as part of an empowered work team. Routinely performs line-specific duties including line check-in, in-process quality monitoring, equipment operation, work center cleaning and change-over and material movement with a high degree of accuracy and efficiency in accordance with established procedures.

Primary Activities include, but are not limited to: (Operator) Responsibilities: Carry out our manufacturing division's site mission by assuring finished goods and services are of the highest quality, optimal cost, and delivered on schedule. Function in a team-based Employee Involvement culture focusing on continuous improvement of Wilson Operations. Operate packaging equipment to routinely achieve production standards while following GMPs and SOPs. Perform scrupulous cleaning and inspection of equipment between production batches. Set up and adjust equipment including tablet fillers, thermoformers, cappers, labelers, checkweighers, cartoners, casepackers, and palletizers as needed for optimal performance within qualified parameters. Examine products to detect defects, product damage, or other visual quality problems. Verify accuracy of critical information and complete required documentation for product run. Identify equipment malfunctions and repair needs; communicate appropriately for timely resolution. Accurately maintains detailed records of equipment cleaning, set-up, and challenge documentation. Encourage discussion of individual or member concerns and/or solutions to problem situations. Contributes to effectiveness of operations and implementation of viable improvements. Maintains work area in constant state of compliance with respect to proper housekeeping, material segregation, and personal gowning including required protective equipment.

Quality – Conducts all packaging operations in accordance with current Good Manufacturing Practices (cGMP), site Standard Operating Procedures (SOPs) and Divisional policies and guidelines. Identifies quality issues, determines root cause through minor troubleshooting and actively supports appropriate corrective actions. Notifies appropriate parties of quality deviations and supports all investigations and corrective actions. Performs routine line clearance activities thoroughly to prevent cross-contamination of products.

Safety – Conforms to established safety procedures in accordance with OSHA and other regulatory agencies. Recognizes and utilizes safety equipment as needed. Actively takes accountability for personal safety as well as the safety of others. Identifies, reports, and documents unsafe conditions, participates in the investigation of accidents/injuries and corrective measures.

Equipment – Operates packaging equipment within qualified parameters; performs and documents equipment challenges per current procedures. Demonstrates ability to troubleshoot equipment for product jams and component problems. Identifies equipment problems to assist the mechanics with corrective repairs.

Financial – Responsible for achieving packaging Profit Plan standards; maintain production schedule to complete monthly orders. Contribute to achieving all departmental financial goals by understanding and controlling labor tracking, component usage and material waste.

Team/Individual Performance – Actively participates in a team-based culture through participation in team meetings and continuous improvement activities. Demonstrates a high degree maturity and personal integrity. Strictly adheres to all site policies on personal conduct and attendance. Collaborates with peers and other employees at various levels throughout the organization; routinely demonstrates leadership and conflict-resolution ability. Demonstrates a willingness to provide and receive constructive feedback in 360° performance review.

Education Requirements: H.S. Diploma or equivalent.

Required Experience and Skills: Previous experience operating, maintaining, troubleshooting, and/or repairing industrial equipment is required. Demonstrated familiarity with PCs. Ability to interact in a team setting, positively adapt to change, and effectively resolve conflict. Good oral and written communication skills.

Preferred Experience and Skills: AAS degree or higher in a Business, Science, or Technology-based field. Three or more years of experience in a manufacturing facility (GMP environment strongly preferred). Demonstrated leadership ability, peer training experience, and/or productivity improvement activities strongly preferred. SAP experience preferred.

Required Skills: Accountability, Analytical Problem Solving, Communication, Computer Literacy, General Safety, GMP Operations, Good Manufacturing Practices (GMP), Machinery Operation, Mechanical Equipment Maintenance, Operations Management, Packaging Equipment, Packaging Operations, Packaging Processes, Pharmaceutical Manufacturing, Product Inspections, Production Scheduling, Productivity Improvements, Safety Standards, Standard Operating Procedure (SOP) Writing.

Preferred Skills:

U.S. Hybrid Work Model: Effective September 5, 2023, employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week, Monday - Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence. This Hybrid work model does not apply to, and daily in-person attendance is required for, field-based positions; facility-based, manufacturing-based, or research-based positions where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance also does not apply to roles that have been designated as "remote".