Senior Manager, Security Operations

Senior Manager, Security Operations

ITG Brands is the third-largest tobacco company in the USA with offerings of some of the most well-known cigarette, cigar, and e-vapor brands. As a member of the globally recognized Imperial Brands PLC family, we are a forward-thinking partner with operational integrity. ITG Brands is committed to putting consumers at the center of what we do, while creating an innovative workplace where inclusion, creativity, and bold thinking drive progress. This empowers us to bring our true selves to work, to collaborate more effectively through showing our passion and being confident to bring new ideas to the table. We are not afraid to seize opportunities and make things happen – both individually and collaboratively. We strive to exceed expectations by seeing things differently and doing things differently. This truly is a place where we all share a challenger mindset which drives our success.

Job Summary

ITG Brands LLC is the third-largest American nicotine manufacturing company in the United States, headquartered in Greensboro, NC, with locations in North America, Puerto Rico and Dominican Republic. ITGB is the US subsidiary of Imperial Brands plc (FTSE 30) - a fast moving consumer goods manufacturer, marketer, distributor, and seller of a wide range of tobacco products and increasing next generation products (NGPs). Reporting to the Global Head of Security Operations at Imperial Brands, and dotted line to the General Counsel (ITGB), this role will lead all activities across the region to establish and maintain effective security and business continuity protocols that safeguard the interests of ITGB, its people and stakeholders, and its reputation as a good corporate citizen.

What You Will Do

Continuously identify, assess, and prioritize security and continuity risks using a dynamic heat map, ensuring real-time visibility of material threats across ITGB operations. Conduct regular threat assessments and scenario analyses to evaluate emerging risks to people, facilities, and operations. Provide risk-based assurance to the ITGB Senior Leadership Team, recommending proportionate and pragmatic mitigation strategies.

Lead the execution, tracking of risk remediation plans with clear timelines and accountability. Ensure consistent application of the Group Asset Protection Programme (GAPP) standards to safeguard physical and information assets. Monitor the regional threat landscape and issue timely risk advisories to business units.

Design, execute scenario-based drills (e.g., active shooter, natural disaster, cyberattack) aligned with regional threat profiles. Maintain a regional incident response playbook. Act as a regional escalation point during incidents, coordinating with global teams, local responders.

Orchestrates BCP Functional Leads and accountable for the full preparation, coordination, alignment of the ITGB Business Continuity programme. Ensure all have up-to-date, actionable business impact analyses, continuity plans, and crisis management plans. Facilitates cross-functional collaboration, conducting regular reviews and scenario-based exercises, and aligning the BCP with enterprise risk management strategies. Drive maturity by coaching BCP owners and coordinators. Ensure all functional BCPs are reviewed and tested, with lessons learned integrated into future planning.

Build and maintain effective relationships with regional and global stakeholders. Provide governance oversight and reporting on security and continuity KPIs, audit findings, and improvement actions. Champion a culture of continuous improvement, embedding risk awareness and resilience into day-to-day operations. Ensure third-party partners meet minimum security, continuity standards through due diligence and contract clauses.

Qualifications

A minimum of 10 years' relevant experience. Experience working in a similar operational role within a manufacturing & supply chain environment. Ability to lead in an unpredictable, incident led environment. Appreciation of ITGB's Corporate Responsibilities. Flexibility, energy and a willingness to work on an international basis – some travel required (e.g. quarterly). Excellent written and verbal communication skills. Proven leadership in a diverse multi-cultural environment.

Professionally qualified in relevant discipline. Understanding of the global business and the functional interdependencies of other groups. Demonstrable investigative and project orientated management skills. Previous law enforcement/security agency/military experience.

Work Environment and Physical Demand

Requires light physical effort. Occasionally lifts or moves light objects (up to 10 lbs.). Walks, sits, or stands for extended periods. Requires prolonged machine operation including vehicle, computer, and keyboard equipment. Use of manual dexterity and fine motor skills.

This job description is intended to be generic in nature and describe the essential functions of the job. It is not necessarily an exhaustive list of all duties and responsibilities. The essential duties, functions and responsibilities, and overtime eligibility may vary based on the specific tasks assigned to the position.

What We Offer

Competitive benefits package that includes medical/dental/vision/life insurance/disability plans Dollar for dollar 401k match up to 6% and 5% annual company contribution 15 Company-paid holidays Generous paid time off Employee recognition and discount programs Education assistance Employee referral bonus program Hybrid workplace – remote / in office Summer hours Casual dress policy Monday through Friday

ITG Brands and ITG Cigars provides equal employment opportunities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you have a concern about discrimination in the application or hiring process or you need an accommodation based on religion, disability or pregnancy in the application or hiring process, please contact us at TalentAcquisition@itgbrands.com.