Senior Associate, Event Operations & Warehouse Management

Account Coordinator, Event Operations & Warehouse Management

Bespoke is a sports and entertainment consulting and experiential marketing agency that assists brands in selecting the right partnerships and maximizing their sponsorship investment. We are a collective of experienced sports and entertainment marketers who broke out of the big agency world to deliver a more personalized service offering to brands. Combining years of industry experience and invaluable professional relationships, Bespoke provides thoughtful senior-level counsel and custom marketing solutions that are specifically tailored for individual brands.

Bespoke is seeking a highly motivated and hands-on Account Coordinator, Event Operations & Warehouse Management to be responsible for day-to-day warehouse operations while serving as a key onsite and field operations leader for our experiential marketing programs. This full-time role is a hybrid position combining warehouse and asset management, event logistics, and onsite execution leadership. This role will be responsible for coordinating inventory, preparing event assets, handling logistics and vendors, overseeing brand ambassador staffing onsite, and acting as an onsite manager at events and activations. This role is critical to ensuring seamless execution, operational efficiency, and brand excellence across all programs. The ideal candidate has 1-3 years of experience in operations, logistics and/or event execution, ideally within a sports or agency setting and is organized, proactive, detail-oriented, and comfortable working both behind the scenes in the warehouse and front-facing at live events.

Warehouse & Asset Management

Coordinate day-to-day operations of the Bespoke warehouse, including organization, cleanliness, and safety standards. Receive, inspect, track, and store incoming materials, equipment, and event assets. Maintain accurate inventory records and asset tracking across programs. Prepare, stage, pack, and ship materials for events, tours, and client activations. Coordinate loading and unloading of trucks and manage asset flow in and out of the warehouse. Perform basic maintenance, repairs, assembly, and troubleshooting of event equipment and assets. Ensure compliance with warehouse procedures, safety protocols, and property maintenance standards.

Event Operations & Onsite Management

Serve as an onsite operations manager for select events and activations, acting as a primary point of contact for execution. Support event setup, breakdown, and overall onsite logistics coordination. Manage venue load-in/load-out requirements and venue-specific guidelines. Coordinate onsite vendor execution, including production partners, transportation, and local crews. Troubleshoot issues in real time to ensure smooth and professional event execution.

Logistics & Transportation

Coordinate event logistics including trucking, shipping, DOT requirements, and freight timelines. Work closely with internal teams and external partners to ensure assets arrive on time and in proper condition. Track shipping schedules, deliveries, and returns for all events.

Brand Ambassador & Staffing Support

Assist with brand ambassador staffing logistics, including onsite supervision and operational support. Serve as a point of contact for brand ambassadors during events, ensuring staffing coverage and professionalism. Support training, onsite check-in, and performance expectations as needed.

Budgeting & Operational Support

Assist with tracking operational budgets related to warehouse, logistics, staffing, and event execution. Monitor expenses and flag potential overages or efficiencies. Support internal reporting and post-event recaps related to operations and asset usage.

General Responsibilities

Maintain a safe, secure, and efficient work environment at all times. Travel as needed to support onsite event execution. Collaborate closely with account, production, and operations teams. Cooperatively take on additional responsibilities and special projects as assigned.

Qualifications

1+ years of experience in event operations, warehouse management, experiential marketing, or related fields. Experience managing inventory, assets, and logistics for live events or touring programs. Hands-on experience with tools, equipment assembly/disassembly, and basic repairs. Strong organizational skills and attention to detail. Ability to manage multiple projects and deadlines in a fast-paced environment. Comfortable working both independently and as part of a collaborative team. Strong communication skills and a solution-oriented mindset. Willingness to work non-traditional hours, including nights and weekends, as required by event schedules. Willingness to travel for events as needed.

Additional Information

This position is a Full-Time role. Salary will be based on a variety of factors including relevant experience, knowledge, skills and other factors permitted by law. The salary will be just one component of the total compensation package for employees which will include a range of medical, dental, vision, paid time off, bonus potential, and/or other benefits. Compensation decisions depend on the circumstances of each role. This position will be in person, based in Charlotte, North Carolina, split between our Headquarters Office and Warehouse. Publicis Groupe provides robust and inclusive benefit programs and policies to support the evolving and diverse needs of our talent and enable every person to grow and thrive. Our benefits package includes medical coverage, dental, vision, disability, 401K, as well as parental and family care leave, family forming assistance, tuition reimbursement, and flexible time off. If you require accommodation or assistance with the application or onboarding process specifically, please contact USMSTACompliance@publicis.com. All your information will be kept confidential according to EEO guidelines. Compensation Range: $50,065 - $60,040 annually. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.