Protective Services Officer III - Protective Services

Security Officer

Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve. Summary: Performs patrolling, surveillance, escorting, investigation and intervention services in an effort to protect the safety and security of all patients, visitors, employees and physicians on hospital premises and police hospital buildings and grounds to reduce the probability of fire, theft and vandalism.

Responsibilities:

• Monitor the Metal Detector and take action if something is detected by the Metal Detector, following all protocols set in place for Metal Detector assignment.
• Will assist Armed Officers with the day-to-day operations of the hospital Metal Detector.
• Responds to unusual or emergency situations using the appropriate escalation of force level up the use of an appropriate weapon by following established protocol.
• Maintain proficiency in the use of all assigned protective equipment, restraint devices, Metal Detector, and Weapons.
• May act as a liaison with Law Enforcement and Fire Departments.
• Collaborates with Emergency Department Director or Designee to ensure appropriate communication with EMS.
• Patrols buildings and grounds of hospital, and observes for unsafe or illegal activity, and for doors/areas which are not secured.
• Ensures that only authorized persons are permitted on hospital grounds.
• Provides escort and assistance for visitors, patients and employees to and from all areas within the hospital property.
• Responds to emergency calls for assistance to control disorderly conduct or combative patients, and participates in de-escalation of situation, including physical restraint if necessary.
• Appropriately and effectively intervenes when unruly, abusive, combative, threatening or armed persons are encountered, ensuring that the safety of victims and bystanders.
• Serves as a member of the Fire Team and responds to various alarms.
• Investigates incidents of unusual circumstances of a civil and criminal nature reported by hospital staff, visitors, physicians or patients.
• Provides assistance to patients, visitors and employees when vehicles won't start, with flat tires or persons are locked out of their cars.
• Writes incident reports and documents investigation steps and results.
• Inspects outgoing parcels as necessary to reduce theft of hospital property.
• Reports and/or removes all safety and fire hazards observed on routine patrols and inspections.
• Transports cash, checks, other documents, equipment, supplies, and runs errands when requested.
• Participates in, and responds to, all disaster alerts including Active Shooter, Bomb threats, external emergency, severe weather plans, and internal disaster plans.
• Assist with traffic control by keeping fire lanes, fire hydrants, and ambulance entrances free of vehicles.

Other information:

Education Requirements: None required as long as other position qualifications are met. Advanced schooling in Law Enforcement, Criminology, or other related program preferred. Licensure/Certification Requirements: Must maintain a current North Carolina Private Protective Services Armed Security Officer Certification. Must qualify with a score of 80 or higher on the weapon qualification course. Must have valid North Carolina driver's license and good driving record. Maintain a current certification in CPI. Remain current in Hands Only CPR. Professional Experience Requirements: Minimum of three (3) years experience in security, law enforcement, US military or other government agency. Knowledge/Skills/and Abilities Requirements:

Legal Employer: NCHEALTH Entity: Johnston Health Organization Unit: Protective Services Work Type: Per Diem Standard Hours Per Week: 4.00 Salary Range: $19.59 - $27.84 per hour (Hiring Range) Pay offers are determined by experience and internal equity Work Assignment Type: Onsite Work Schedule: Rotating Location of Job: US:NC:Smithfield Exempt From Overtime: Exempt: No This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Heath Care System. This is not a State employed position. Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity.